Adesfoods Reviews

Firstly my order was not delivered

Firstly my order was not delivered onetime Secondly items were missing from my orders I had to reorder the missing item and pay extra shipping the company did not even care to send my missing order and it was in stock Customers service I called was telling me to email and wait until I get reply so what the point of having a telephone customer service I have to go to my bank for refund and compensation Company need to start learning how to practice what they say Absolutely useless and unprofessional company Will no longer deal with this company

Went to Ades cash and carry to do bulk

Went to Ades cash and carry to do bulk shopping as well as do the NIN travelling down from inner Kent I did not see and was not told Ades now operates a paid parking within its perimeter Spent over 2hrs doing the shopping and the NIN especially as their system was faulty and kept breaking down on the day I was issued a 100 parking ticket by the employed Parking company despite having evidence of shopping and NIN payment on the said day Ades and the NIN company refused to help resolve cancel the said parking ticket and was passed from pillar to post with Ades and the NIN company absolving themselves of responsibility Ades just bade goodbye to a loyal customer

Ades I

Ades I Thamesmead pls no one should order online they are frude I order stuff online I went to pick it up myself some of the items I order was not in stock they are not willing to refund or replace I have been on it for over 3month they lied that they have refunded me until I told them that I will sue them and when I made report to PayPal they favour them the goods of 133 that they should refund me they refunded back 55 pls do shop with them they are frund the staffs are rude unprofessional this is my worse experience ever and 3month later they claimed they have refunded me until I told them today that no money or partial refund received and few sec later when I told I will sue them after 3month they gave me back 55 today the 14th of March I bought goods since dec16 2022

MISSING ITEM FROM PACKAGE

My order arrived and there was a missing item I contacted them and its been a week and I haven t heard anything meaningful from them Please boycott them as a lot of reviews are also talking about missing items with seller not willing to refund

Repackaged Tilapia

They repackage the Tilapia into their own branded bags I ordered 800 grams pack and received mixed sizes with most of them 300g I will therefore not be ordering you again this is very disappointing as I had to patreon for a few years

Well what a palaver

Well it seems I am not the only one who has had missing items from this seller I have ordered from them twice and in both orders items have been missing without explanations I have had to chase for a reason In this last case they are almost calling me a liar sending me photos of the goods so I had to send them a picture of the opened box with the items untouched and I have asked them to send me a picture of the goods in the box before they sealed it No reply no refund How can you hope to run a long lasting successful business when you are complacent with customers orders Unfortunately I have had to contact those I referred them to as an Online Africa Shop to buy from and tell them not to bother I will never order from them again Avoid at all cost if you can Seriously

WORST PLACE TO SHOP

Speaking as someone who orders online from Ades at least twice EVERY MONTH They have become literally one of the WORST places to shop from Ordered items will go missing from your box with zero communication and accountability Items you paid dearly for will come bad broken and messed up Your orders will be delayed and missing for days with no excuse nor apology Staff will be rude condescending nonchalant and just downright saucy to you if you try to call and express your concerns ALL of this has happened to me in the past 2 months It s a shitload of poor service and dishonesty Nobody should have to pay for overpriced items and still be cheated Will never recommend and won t be wasting my hard earned money on Ade s anymore

Do not order from here

Do not order from here They said my refund takes 3-5 working days but only processed my refund on the 8th of hen my order was delivered due to the accounts team not being around Rubbish company