Based on authentic user experiences
Nick Geraghty
6737 reviews
N/A
8 months ago
Appauling service from Adidas
How complacent and blaze can Adidas get I recently received an order confirmation to my email address in my name for goods which I did not order The order confirmation looked authentic but I did not respond for fear it was a scam into which it is too easy to get drawn into The one thing which indicated it was fraudulent activity was the non specific delivery address in Perth Scotland I advised my back of this fraudulent activity and they suggested that it was more than likely a scam and offered to cancel my debit and credit cards and re-issue them if I wanted to go this far but as we were due to be away for a few days it was not possible to do this otherwise we would have no cards to pay for our accommodation etc I tried to find an email address on the Adidas official website which was a challenge in itself I eventually found a likely address and forwarded my comments to them only to receive a standard email that they would get back to us within 2-3 working days Surely enough they did come back to me to advise that I should re-direct me email to another dept I was staggered to find that they did not take fraudulent activity seriously at all and I would have thought in the interests of their existing customer base to investigate to protect their reputation I redirected my email as requested and received another email to say they would get back to me with 2-3 days which they did and apologised if they may have caused me any inconvenience to add insult to injury they asked me the the last 4 digits of the credit card I had used to make the purchase indicating that they had clearly not read the email I don t think I have ever come across such pitifully inadequate response in years I forwarded them the original order confirmation as advised them that I didn t think it was appropriate form me to give them may card details on the basis that a I didn t place and order in light of there requested I was not longer sure I was corresponding with the actual brand as such Can you imagine my amazement to find yet another order confirmation for more goods in my name email to the same delivery address in Perth So I m still awating a resolution to this problem and otherwise words fail me to encounter such could t-care- less attitude
Marwa Benahnia
6737 reviews
N/A
8 months ago
SERVICE client HORRIBLE
service client pas pro
Georgiana Morrical
6737 reviews
N/A
8 months ago
3 BIG problems
First the order came in late Second they gave me the wrong size Third Still waiting 3 weeks later for them to ship me the correct size
OLEG DN
6737 reviews
N/A
8 months ago
Adidas employees deliberately delay refunds for returning defective goods from Adidas
Adidas employees specifically provided me with an incorrect return label which the courier service employee informed me about For this reason the defective item cannot be returned back to Adidas and I cannot receive a refund for the defective item from Adidas
OLEG DN
6737 reviews
N/A
8 months ago
Adidas customer service staff is
Adidas customer service staff is deliberately violating Norwegian consumer protection law Adidas doesn t give a damn about its customers I advise you not to buy products from Adidas It s a shitty company with the same customer service staff
OLEG DN
6737 reviews
N/A
8 months ago
Adidas provides very poor service and poor customer relations
The Adidas online store made the wrong return label for a defective product After which the courier delivery service PostNord lost the parcel 97246631589SE Adidas does not solve this problem and does not issue refunds I wrote about 10 complaints Adidas gives formal answers and does not return money for defective goods All potential buyers should think twice before purchasing anything from Adidas Very bad service and bad attitude towards customers
OLEG DN
6737 reviews
N/A
8 months ago
The Adidas online store sent me pants
The Adidas online store sent me pants Tiro Bukse of shitty quality they can t exchange them for the same ones because they don t have that size Adidas wants me to do the repairs at my own expense because Adidas is only willing to pay a small part of the repair of the pants The Adidas company violates consumer protection laws that is it spits on its customers and is cynically proud of the fact that the Adidas company doesn t give a damn about compliance with the consumer protection law
Sam
6737 reviews
N/A
8 months ago
Quality of clothing from Adidas is very poor
Quality of clothing from Adidas is very poor recently using alot of poly cotton mixs but still charging an enormous price I think my loyalties have changed and I will try elsewhere from now on
Patra
6737 reviews
N/A
8 months ago
Wrong shipping company and address missing never got my order
I ordered shoes on adidas fr I was waiting for several days until I wished to follow the order delivery and clicked the follow your order button Then I have been redirected to the DHL website which was saying that my order did not even exist After contacting adidas I found out that the real delivery company was UPS After contacting UPS I discovered that my order was sent back to Hamburg saying that my address was not complete I have a proof that it was correctly entered in my order and that they tried to contact me and I did not respond I received no notifications for neither UPS nor Adidas Finally after contacting adidas support I have been refund
Julien ARNAUD
6737 reviews
N/A
8 months ago
Extra ordinory
Love the service and the strips thanks forthe support