Based on authentic user experiences
OLEG DN
6727 reviews
N/A
9 months ago
The service employees led by Bhanu are engaged in revenge on clients for the fact that clients defend their rights
When I was in a chat with adidas at number 1 and I was waiting for my turn to start the conversation for about two hours and as soon as I opened another tab in the browser then the chat knocks me out of the queue I go back into the chat and my new queue is number 4 This tells me that adidas service employees in Norway are simply ignoring customers And they probably mind their own business instead of working And I understand that no one from the customer service chats with the client for 1 4 hours And after reading reviews about adidas on the Trustpilot website it became clear to me that the adidas service employs only slackers quitters and people with low competence And the fact that adidas representatives in Germany don t pay attention to this says that ADIDAS likes to mock ITS CLIENTS Also today about 4 hours ago phishing attacks and spam attacks began on my phone number there were several calls to my mobile asking me to confirm that I was over 18 years old in addition I received 12 SMS on my phone with different Internet -links and invitations to go to sites with sexual services while I was driving a car I think that this could only have been done by Adidas service employees to whom I am going to write a complaint That is Adidas service employees in Norway are engaged in revenge on clients for the fact that clients defend their rights I also want to remind ADIDAS staff that in Norway using confidential information is an offense and violates confidentiality that is they are my phone number and email address And illegal use of confidential data is punishable by imprisonment And if phishing attacks and spam attacks continue on my phone number I will be forced to file a complaint with the police against ADIDAS and the employees who used confidential information for a phishing attack and spam attack on my mobile number
OLEG DN
6727 reviews
N/A
9 months ago
Adidas employees deliberately delay refunds for returning defective goods from Adidas
Adidas employees specifically provided me with an incorrect return label which the courier service employee informed me about For this reason the defective item cannot be returned back to Adidas and I cannot receive a refund for the defective item from Adidas
OLEG DN
6727 reviews
N/A
9 months ago
The adidas Dimple customer service representative completely misunderstands the customer request
The adidas Dimple customer support employee does not understand the nature of the issues that customers contact customer support with It s sad that Adidas hires employees with zero competence and no desire to improve their competence
OLEG DN
6727 reviews
N/A
9 months ago
Probably the founder of Adidas - Adolf Dassler would turn over in his grave if there were witnesses of PROFESSIONAL ANALYSIS from Adidas employees
Today I received the following message from a specially created group at Adidas I inform you that we will now close this complaint and consider all issues resolved while this complaint review group did nothing For almost THREE weeks a group of professionals from Adidas was engaged in IMITATION work to consider my complaints They didn t do anything but they wrote to me that this group consisting of professionals from Adidas believes that customers should not be given a damn and complaints should not be considered Yes the founder of the Adidas company Adolf Dassler would probably turn over in his grave if there were witnesses of PROFESSIONAL ANALYSIS from the Adidas employees who considered my complaint regarding the return package 97246631589SE of a defective product from Adidas according to Ordrenummer AN001379680
OLEG DN
6727 reviews
N/A
9 months ago
Adidas customer service is a bunch of low-skilled employees
Adidas customer service Norway is poorly qualified and lacks professional qualities to help Adidas customers Adidas customer service gives formal answers to all customer questions Also the Adidas online store delays refunds for products that did not fit I do not advise anyone to use the Adidas online store Adidas customer service is a continuous sad experience of communication I do not recommend it to anyone
OLEG DN
6727 reviews
N/A
9 months ago
Adidas provides very poor service and poor customer relations
The Adidas online store made the wrong return label for a defective product After which the courier delivery service PostNord lost the parcel 97246631589SE Adidas does not solve this problem and does not issue refunds I wrote about 10 complaints Adidas gives formal answers and does not return money for defective goods All potential buyers should think twice before purchasing anything from Adidas Very bad service and bad attitude towards customers
OLEG DN
6727 reviews
N/A
9 months ago
Adidas deliberately violates consumer protection laws
A representative of Adidas customer service wrote to me in the Messenger chat that Adidas is deliberately violating consumer rights That is the Adidas corporation does not care about the laws that protect consumer rights Adidas buyer draw your own conclusions if the manufacturer then Adidas does not care about its customers you should not buy products from Adidas
OLEG DN
6727 reviews
N/A
9 months ago
An Adidas representative stated via
An Adidas representative stated via An Adidas representative stated via Messenger that Adidas was violating consumer protection laws After which he cynically and kindly asked how he could help Adidas employees complying with consumer protection laws is not about Adidas Adidas is a company that spits on its customers and cynically asks how can I help you
OLEG DN
6727 reviews
N/A
9 months ago
The Adidas online store sent me pants
The Adidas online store sent me pants Tiro Bukse of shitty quality they can t exchange them for the same ones because they don t have that size Adidas wants me to do the repairs at my own expense because Adidas is only willing to pay a small part of the repair of the pants The Adidas company violates consumer protection laws that is it spits on its customers and is cynically proud of the fact that the Adidas company doesn t give a damn about compliance with the consumer protection law
OLEG DN
6727 reviews
N/A
9 months ago
worst purchase as worst customer service
Good day I received Tiro Bukse Order number ANO90130689 from the Adidas online store on October 23 Today October 25 the left leg tore along the seam As I understand it Adidas employs low-skilled employees not only in customer support Adidas also produces low-quality products that have poor seams since after two days of using Tiro Bukse from Adidas I received torn pants right along the seam I do not recommend shopping at Adidas Customer support is a gathering of low-skilled people who sell low-quality clothing I attach a photo I advise everyone to Nike HH and qn