


Admiral Windows and Conservatories Oxford Double Glazing Installer
Based on authentic user experiences
Stacey
6734 reviews
N/A
7 months ago
If you want service go elsewhere
After originally signing contracts last year in November to us only now finalising an agreement in what we should pay do I feel able to rate my experience with Admiral Our customer experience was not what I expected and I personally felt ignored from the start It is only after my partner emailed he got a response Don t want to be told I am being slanderous here but I am sure you can imagine what I am implying My partner is disabled so we asked for a locking mechanism blinds to be included in the windows to make it easier to open close and a wall to be knocked out for a 6 pane bifold Derek who was the lovely salesperson was amazing from the start and told us he wasn t sure if they can do all of this however he came back to us after speaking to Brian saying that it was possible So you would think at this point you would be confident and they would not be selling a product that they didn t have a clue about right I can understand this taking slightly longer as we needed structural engineers to be onboard But we had nothing but delays and heartache The stress this company caused us wasn t worth the 3k money we received off our final bill which includes the damages in our house goods We have damaged new flooring due to them delaying the installation damaged equipment let alone the 6 pane bifold being fitted below floor level and our damp proof course being removed We are currently going through a large renovation and lots of tradesman had to be put on hold because of this issue We had to cancel our holiday to Italy to book our wedding venue which is the most upsetting issue The building works removing the wall to install steel wasn t done correctly A 10mm steel plate was inserted which meant it was wonky and a very tight fit The whole window itself isn t straight We were the ones who had to fix these issues and have now got to put up with the consequences We had a flood just after the bi-folds were installed and our courtyard was flooded with water coming into the kitchen as you can imagine knowing our damp proof course was removed from this set of windows made it even more stressful Our builder had to make allowances for the height difference and now our floor slopes in the middle from one end of the room to the other Bearing in mind the area was measured around 13-14 times or so but it was still wrong In the end to avoid any more delays contacts signed in November windows fitted end of April we just had to put up with these bifold doors Then the fun with our front door We asked for a lock where you didn t need a key as my partner can t use his hands or arms We ve had multiple locks in the past and not sure why this proven to be so difficult The product which was attempted to be installed was commercial and had wires and boxes everywhere if you can appreciate no one wants that in their own home We paid for electricians to be onsite as requested by the firm who were sat around all day in the end Admiral said they needed a specialist in the end we requested something different as it wasn t practical and was unsightly The only positive at this point was David who found a very good solution We were also left unable to lock our home as they fitted the windows and doors the week before easter bank holidays My disabled partner was left in a worst state than before we had all of the doors and windows replaced We had to leave our home unlocked whilst we went to work which was obviously quite stressful My neighbour had to have a spare key for my partner and to allow him access to our own home when I was working late There has been so much stress and much I haven t mentioned due to the 4000k word limit Some of these could have been resolved in the first place once we placed the order with perhaps a follow up meeting with people who knew what they were doing The owner of the company yes wouldn t even talk to us after I put a message on their Facebook page telling them what a mess they have left us in Not very good there by their director Another point and very important point I wanted to raise was how great their fitters were are At one point one fitter was fitting a glass pane above our front door at around 12 foot in the air after having carried it by himself down 4-5 steps and up ladders after a few wobbles managed to fit it plus our front door He made it but my disabled partner was on the verge of having to hold ladders but I am certain a company such as Admiral will look after their employees right The fitters weren t even trained on how to fit the solar sensor panels which controls the internal blinds when they came to install and my partner had to help them The windows look good not sure it was worth all the 4am wake up sweats irate tradesman waiting to do their part damaged new flooring sloping floors and a cancelled wedding Go elsewhere and save the stress
Alison
6734 reviews
N/A
7 months ago
For an expert job go elsewhere
For an expert job go elsewhere We had a contract to have replacement fascia soffits guttering to roof porch and garage When the guys arrived they said they wouldn t be removing the existing but capping what was there already which is what we didn t want Then they said the soffit was asbestos and they wouldn t remove it We had a surveyor out for the job before and no mention of asbestos The scaffolding was put up ready for the work and we were put on the spot that morning to make a decision whether to go ahead They agreed to give us 200 off and we thought it would look better that it currently did so went ahead We had to have them back as the roof tile mortar was loosened wrong brackets used for guttering guttering connectors fitted incorrectly so it leaked and guttering was positioned too low on the porch We ve even got a screw hole in the new fascia on the porch you can see Tile is still moving and we have had to relevel the porch guttering so the water runs away It is a centre flow away so guttering needed to be angled down slightly to the middle not up TBH we don t want them back We will fix the loose roof tile ourselves properly It s been a headache from start to finish
Barbara Ogden
6734 reviews
N/A
7 months ago
Excellent service from start to finish
Excellent service from start to finish Would certainly recommend
Tony James
6734 reviews
N/A
7 months ago
Excellent Service
Double glazing has just been fitted and super-pleased with both the way the order enquiry was handled as well as the quality of the installation Admiral appears to be a really safe pair of hands and have had no hesitation in putting a follow-up order in Keep up the good work
customer
6734 reviews
N/A
7 months ago
I needed just a little job done in the
I needed just a little job done in the conservatory and the gutters The lady in the office was helpful and charming organising Nigel to come and see to what was needed Nigel came promptly and checked my conservatory to see what was needed He worked quickly and efficiently and check with me that all that was needed was done I was delighted with Nigel s work and would highly recommend Admiralwindows and Nigel HJ
Shelley
6734 reviews
N/A
7 months ago
Above and beyond
Paul and Dean have done a great job replacing windows today They have gone above and beyond and also repaired my french door without me even mentioning I had an issue at no extra cost Polite very friendly and cleaned up after themselves Would definitely recommend
Dale Barrett
6734 reviews
N/A
7 months ago
Review for Admiral Windows
Review for Admiral Windows We recently collaborated with Admiral Windows on a significant project valued at 500 000 for one of Inside Out Developments prestigious clients Admiral Windows delivered the window and door installations with exceptional professionalism and a faultless finish Their attention to detail and commitment to quality were evident throughout the project ensuring that every aspect met our high standards We highly recommend Admiral Windows for their outstanding service and craftsmanship
MissJBarringtonWoods
6734 reviews
N/A
7 months ago
Admiral Windows Oxford for First Class Service
The lock on my front door kept sticking which was installed 2000 I also required quotes for a replacement external door window lock replacement Nigel came out and quickly rectified the fault at no charge Nigel was knowledgeable friendly very professional certainly knows his stuff As usual I received excellent first class service Nigel is a credit to Admiral Windows Oxford Thank you so much I have been a customer for almost 10 years now always receive first class service I would have no hesitation in recommending Admiral Windows Oxford
Leo McAllister
6734 reviews
N/A
7 months ago
A really great service
A really great service excellent communication with nice people all round from the guy who came to measure to the girl in the office and to the chaps that fitted the windows Great windows Just about to use them again
Nicola Higgins
6734 reviews
N/A
7 months ago
Had a great service today for two doors
Had a great service today for two doors with handles and a leak problem Dean managed both so efficiently with tips on how to keep both doors working well Thank you very much