Adria-mobil Reviews

Purchased a brand new 2022 Tiber

Purchased a brand new 2022 Tiber Used three times and the shower tap has started leaking meaning we cannot use any taps on board Dealer put in Warranty claim but still waiting for an answer Awful Customer service

We have just bought a supersonic from

We have just bought a supersonic from chelston Motorhomes they did an hour handover which wasn t long enough all they was bothered about was money Drove it home and internal lights started to flicker when I had a look at leisure batteries there was one negative terminal loose and on the other battery the live terminal also loose which is a fire hazard also the solar panel was unplugged Passenger side blind falling down when driving which is dangerous cupboard door catching wall bathroom door catching screw sticking out chip in woodwork quality control is none existent

We have had our Adria Twin Sports for 2

We have had our Adria Twin Sports for 2 year s now and although it look s great it is not the sports van it says Sport is all year round and when you have wet equipment and clothes no where in the van to put it The main issue for us is when you have a fault leaky window that ends up causing water damage to the back panel and an electric step motor that breaks and you would like warranty issues resolving turnaround time to Adria supplying these parts to the dealer is forever Window leaking over 1 year ago resolved with silicone parts sent to dealer to replace damaged panels and they also say not sufficient insulation fitted 1 part arrived damaged and then now it takes supposedly at least 6 months to send the part again We are still awaiting to hear from the dealer if these parts can be delivered earlier than December yes 15 months since leaky window incident Mechanical Step now not working since beginning of July warranty accepted by end of July today 25th September and still no confirmation to when delivery will take place We have also had an issue with the ladder feet for the pop top expensive van supplied with a cheap ladder Still not resolved Very disappointed with Adria and won t purchase another Adria vehicle due to their very poor service level The dealers do their best but can only do as much as they get from Adria

Adria UK-Aweful customer service

Bought a second hand Adria Adora Thames Platinum 2017 three years ago On its first AWS service a major damp issue was highlighted in the bathroom area Long story short it took me over a year for Highbridge caravans and Adria to both decide this could be fixed under the 10yr Adria water ingress policy Both parties tried everything to wriggle out of their obligations Trust me the Adria warranty isn t worth the paper it s written on In September this year guess what The service report again highlighted a damp issue in the bathroom Leighton Grant Customer care manager -Highbridge Caravans Somerset referred me to Adria UK They subsequently refused to do the work under warranty because if you read the tiny print the warranty lasts only 7yrs if ownership is transferred Adria caravans and Highbridge that supply them just want your money Customer care manager What a joke Read the reviews on here Don t touch this dealership or Adria caravans I guarantee that like me you ll regret it

Adria a mediocre brand which tries to

Clearly a mediocre brand which tries to penetrate the premium high-end segment Our SuperSonic costed Euro 245k and spontaneously caught fire and was completely destroyed within 1 000 kilometres We could all have died and Adria does not take any responsibility for this and is not willing to refund our remaining damage claiming that we are only entitled to what our insurance pays out Tried to contact their customer service after no response the CEO but nobody reacts What a shame never buy or trust this mediocre company I have tried for one year but will follow up now with legal action against them