


Solar Energy Company in East Anglia Advanced Eco
Based on authentic user experiences
Jacob Henry
6734 reviews
N/A
7 months ago
Rude and unhelpful staff
Attended my property to install solar panels ill equipped lazy cheeky operative sub standed rushed install left roofs damaged Then had to call the police when the scaffolders forced entry to dismantle scaffold while we were away Now expect us to arrange repairs told us to claim off our own insurance I m looking forward to the company response as they can t deny any of it
J Keys
6734 reviews
N/A
7 months ago
Do not use this company for Cavity Wall Insulation
A faulty survey led to a serious error during the installation of my cavity wall insulation I have yet to receive a certificate despite asking repeatedly I did receive a reduction in the bill to compensate for damage caused but regret having given this company the benefit of the doubt after reading other negative reviews
A Thereese
6734 reviews
N/A
7 months ago
Rude Office Administrator
Today - Friday the 26th of May at 9 54am - my mother was phoned by the office administrator of Advanced Eco Ltd regarding solar panels being installed in our home under the Green Home Grant I regret to report that the phone call caused my mother significant stress both during and after the conversation The office administrator spoke to my mother as if she were a child it sounded like she was being reprimanded so loud was the administrator s tone that I could hear her even from where I was sitting My mother tried to explain the situation but still the administrator s tone did not cease to sound scolding Eventually the administrator put the phone down on my mother without even a thank you or goodbye My mother suffers from both PTSD and angina when she experiences a stressful situation brought on by a negative encounter her blood pressure goes up she experiences a cramping sensation in her chest and her body begins to shake My mother was in a good mood until this phone call happened She felt dehumanised - stating that even dogs receive better treatment than that She already experiences a great deal of stress in her day-to-day life and this phone call did nothing to help A little kindness politeness and good manners can go a long way The surveyor who visited our house on the 17th of May is a good example of this - he was friendly helpful and polite Clearly some people need to be reminded that we should all be more mindful of how we treat others - you never know how your words and tone of voice can affect someone else I sincerely hope that lessons will be learned
wendy hall
6734 reviews
N/A
7 months ago
Shame on you
This company installed heat pump and solar panels in August 24 at the house of an old lady of 90yrs with Alzheimer s in August and she hasn t had hot water since then Shame on you We get pushed around the company and no one ever turns up
simon reed
6734 reviews
N/A
7 months ago
Solar panels and battery Survey carried
Solar panels and battery Survey carried out with a professionalism and high standard with all questions answered straight away The day of installation went very smoothly with no issues the installing team where helpful polite and well equipped even helped to set up the app on my phone so that I can monitor the panels and battery I general went above and beyond and i would highly recommend to anyone
Daniel Grace
6734 reviews
N/A
7 months ago
Great Service
Advanced eco have just installed my solar panels From survey to installation couldn t fault them Since the install i am already seeing the savings in my energy bills great service highly recommended
Chris Ellis
6734 reviews
N/A
7 months ago
Going green
Solar Panels Air Source heat pump and new radiators fitted last week by Advancedeco The fitters were amazing polite friendly and very responsive to my queries etc Exceptionally tidy and clean making sure all debris cleared away and flooring carpets protected Well done Special thanks to Michael Harry Davy and Gary you made the experience stress free
Lewis
6734 reviews
N/A
7 months ago
Solar Air Source Pump and Radiators
Had new raidators solar panels and air source heat pump installed through the EON scheme which amazingly was free Advanced Eco managed the install It was done very quickly and to a good standard The pump itself didnt work initially but Advanced Eco came back daily until it was up and running Several months on and its running perfectly The solar is generating export income and saving me money The pump also seems very efficient and heats the house nicely despite my own initial reservations Overall very impressed Many thanks to Michael and the plumbers who were very friendly helpful and efficient
Lorna Wootton
6734 reviews
N/A
7 months ago
Smooth install of heat pump and
Smooth install of heat pump and radiators Installer Michael Goulding and his team were tidy polite hard working and knew their stuff My house is now warm Heat pumps take a bit of getting used to and I ve had good support from Michael getting it set up in the way that suits me
Gary Savill
6734 reviews
N/A
7 months ago
Air source heat pump install
This was under a government scheme which took a little longer to get arranged however once Michael and his team arrived install was complete in 2 days where they were nothing but professional and included me in every stage They went above and beyond to ensure everything was as god or better when they left even replaced a few cracked tiles for me while working on the roof Handover was excellent ensuing I understand the new system and how to get the most from it Post care has also been excellent being in contact to ensure it meets expectations and offer any guidance necessary