The Adventure Bike Shop Adventure Motorcycle Travel Clothing Equipment and Accessories
Based on authentic user experiences
Mr Giles
6732 reviews
N/A
5 months ago
Ordered bumot xtrmada soft pannier
Ordered bumot xtrmada soft pannier system on the phone was told a delivery date but It didn t turn up Just checked and no payment taken Would have appreciated a call so I didn t wait in for two days or even an email
John Sheppard
6732 reviews
N/A
5 months ago
Absolutely disgusted with Cliff
Absolutely disgusted by the way I have just been spoken to by Cliff to be told WE RE NOT FUCK1NG GOD I emailed Carl with images of my bike rear rack and asked their advice regarding the Bumot Defender EVO Top Box Mount for BMW F850GS and whether or not it would fit my bike after being reassured it would promised it would be here the next week I paid the extortionate overpriced fee I have the same panniers wanted matching luggage 3 weeks later the top box arrived only to find the mounting plate does not fit to my standard none modified bike after several phone calls attempting to rectify the issue to no avail I asked for a refund Carl arranged a collection without 1st finding out that anyone is home my wife I both work full time to then be told the disrespectful Cliff wants to speak to me give me a piece of his mind then came the onslaught of verbal diarrhoea zero customer service skills After reading their other negative reviews I wish I could go elsewhere to by the Bumot top box to match but have been told they are the only importers for them I would not recommend buying from the disrespectful Cliff Carl however was respectful and did apologise for his monumental incorrect advice
Chris Collins
6732 reviews
N/A
5 months ago
If you are prepared to wait and wait
Ordered suspension upgrade and was advised 3 weeks contacted dealer after 3 weeks had passed and advised should be on next shipment Rang them 2 weeks later and was advised that they did not have a delivery timescale when upgrade would be available So cancelled order and went with another company
Mark Frost
6732 reviews
N/A
5 months ago
SPAM SPAM SPAM
I suddenly started receiving spam a few months ago I asked them why they re spamming me and how I got on their list Their spam email said that You ve received this email because you ve subscribed to our newsletter THIS IS A LIE Today MORE SPAM
Onur Sendere
6732 reviews
N/A
5 months ago
bumot xtrmada soft pannier
I recently returned a faulty Helinox umbrella Carl replaced it within a couple of days without fuss Excellent customer care and a pleasure to deal with Highly recommended
Mark
6732 reviews
N/A
5 months ago
Ordered a new Klim Adventure helmet
bought bumot xtrmada soft pannier system one of the locks was wouldn t open quick phone call very helpful lady said she would put a new lock in the post now that s what you call customer service top class people to deal with 5 stars Tony
Chris Collins
6732 reviews
N/A
5 months ago
Ordered a mudsling and bumot luggage
Ordered a new Klim Adventure helmet from Adventure Bike Shop without thinking fitted the visor with the Pinlock anti fog lens and also the peak to find that the helmet in the medium size was to big for me Called Jen who without questioning sent a new helmet in size small and arranged free collection for the medium helmet the following day by courier what a service These guys are simply the best and most certainly will be having my future business well done to you all at The Adventure Bike Shop your top drawer
Scott Stark
6732 reviews
N/A
5 months ago
Bmw 1250 x head cylinder protection
Ordered a mudsling and bumot luggage plate free delivery and arrived the following morning cant fault that at all Will definitely use then again
Dave Bill
6732 reviews
N/A
5 months ago
Perfect customer service and fast delivery
Ordered late Saturday arrived Thursday which was to be expected with the easter bank holidays Arrived very well packaged Fitted in 10 minutes Thank you
Stephen Ravenhill
6732 reviews
N/A
5 months ago
OUTSTANDING
I ordered a motorbike part I needed to add another item to my order a short time later and they helped me kindly I got my order the next day Thank you for the perfect customer service and very fast delivery