Ae Reviews

HIGHLY NOT RECOMMENDED BAD CUSTOMER SERVICE

I placed my order a week before Valentine s Day anticipating a busy period and hoping that ordering in advance would ensure my delivery arrived on time However not only was my order delayed but when I reached out to customer service I was met with continuous routing to different agents and no resolution to my concerns As a first-time customer this experience was disappointing and frustrating The app also offered no assistance and I will not be recommending this shop to anyone The lack of customer support was especially disappointing And they have the nerve to spam my inbox since Ive been asking where my order is

POOR SERVICE

I ordered last Feb 10 to be delivered today Feb 14 to make sure that my order will be delivered on time on Valentines Day Its been hours no item arrived Upon reaching out to their customer service agent they keep telling me that its out for delivery but hours passed still no sign of the items DISAPPOINTED I WILL DEMAND A REFUND VERY POOR SERVICE

IGP Scammers

they are scammers they told that order was dispatched but it was never handed over to the courier never ever think in ordering here worst experience

Avoid this company at all costs they are a scam

I placed an order selected a delivery slot and even paid extra for delivery Yet 24 hours later my order still hasn t arrived Their customer service is a complete joke they don t reply to emails or WhatsApp messages The only way to reach them is by phone and even then you have to call five times and wait 10 minutes just to speak to someone When they finally pick up they just give empty promises saying the delivery is on the way and that they ll call back with updates Of course no one ever does This company is an absolute disgrace Do yourself a favor and stay far away from them They are nothing but thieves

I have been trying to contact them

I have been trying to contact them regarding delivery and there is no way of contacting them I had pre scheduled the delivery and still no way of responding Not via call or chat This is highly unacceptable Your order ID 14024071

Very bad they ruined my valantine day

Very bad they ruined my valantine day and theft my money Yesterday I ordered cake and flowers but till now they not send very bed

Such a horrible customer service my

Such a horrible customer service my partner has been waiting all day on valentines by herself it s currently nearly 10pm and was advised between 11am to 5pm and then when I called they said 7pm and then on WhatsApp they finally replied to say before 9pm and we are still getting no response it s so disheartening and as a florist business you should be prepared for Valentine s Day or don t take orders

BIG SCAM

BIG SCAM My orders for Valentine s Day did not arrived They ruined what was supposed to be a memorable time for me and my partner Have no words for this Please be warned

IGP is one big scam

IGP is one big scam They say they deliver your order but it s not true Customer service sends templates of the messages only and repeats themselves the same way Stay away from them They will take your money and that s it