Afglaw Reviews

Terrible service and non existent

Terrible service and non existent communication I was trying to purchase house using their service as it was coming as a package with Miller Metcalfe Estate agency If I only knew We started dealing with them in December before Christmas so they told us to wait till after Christmas In January i tried calling them numerous times no one picks up the phone ever At the beginning of February I emailed them asking for an update NO RESPONSE The house is no longer on a market for quite some time and they finally sent me an email The Buyers have now had the opportunity of reviewing the contract pack we have provided to them and raised the following enquiries which I require your assistance with They reminded me of their existence with that email When I told them the house is not for sale for quite some time now they told me Estate agency did not notify us and sent me a bill A bill for what exactly How dare you I got 10 emails from them in a matter of couple of hours explaining what that bill was for at least I got some sort of communication from them as i didn t think this company existed Buyers and Sellers beware You will lose your time and money with this so called Law firm

Get some extra Staff in please

These Solicitors where recommended by Miller Metcalfe for the purchase of a house the paperwork was sent for myself and my Wife to complete but there where 2 or 3 questions we weren t sure how to answer so we telephoned there Silverwell Street Bolton branch up today mid morning only to be informed that no staff was available to speak to but that they would ring back when there was someone available Around 2 35pm a male member of staff did call me and after around 10 minutes of discussion it was agreed I would call in at the above offices to get the forms sorted out with the correct information and also let the staff see the documentation for proof of ID Bank statements to prove our credit worthiness great no not really because they had no staff available to complete this important task until next Wednesday I was shocked at this long delay so asked for a cancellation I will hopefully find a Solicitor that has enough staff to give a much faster service than AFG LAW provide waste of time don t bother with this lot unless your not in a rush

Dealing with AFG Law for a mortgage

Dealing with AFG Law for a mortgage transfer All the financial details were already agreed prior to AFG Law becomming involved 4 months later we are still waiting to complete No information is ever sent I have had to chase on each and every occasion The previous reviews on here suggest a pattern of negative service which I can only agree with

My late sister s will

We were dealing with the will of my late sister and should have done our homework prior to employing this company Unfortunately there is very little if anything good to report Slow they took more than twice as long as the six months estimated in their first communication The distribution figures were ALL miscalculated we did challenge this and they were changed Communication really slow Not a recommended experience

Unreliable unprofessional and untidy

To begin with they were very interested in my business suggesting it would be a quick piece of work as it was to settle child access and logistics etc However the alarm bells should have been ringing when they set a flat fee for all the work The communication was helpful at first and reassuring as I was quite stressed From there on in it was pitiful The letters written were strewn with grammatical errors which I had to correct I transcribed the letters to the partner Lauren Anderson She repeatedly failed to call back when promising to and failed on almost all levels of achieving what i asked her to She then stated she couldn t carry on my work and handed me over to another solicitor whereupon i cancelled me using them In short amateur and unfit for purpose

Would not recommend

Would not recommend 17 completions to do in the day of our completion Taken on too much work by the sounds of it Two wrong emails sent with regards to money in error Mistypes on a bill Cost me a lot in fees I was recommended by smoothmove and really should have done my research properly to look for a more reputable firm As someone that has bad anxiety the wrong emails tipped me over the edge and was definitely something that I could have really done without When I rang and spoke to Carl yes I was quite upset but I think if you don t understand mental health then you struggle to understand where the other person is coming from In a nutshell absolutely would not recommend do research

Avoid this firm at all costs

Please use another solicitors Chaotic and a stressful experience from start to finish AFG Law don t work for their clients only themselves if the work requires a little extra due diligence or time and effort don t rely on AFG Below average law firm with no integrity or pride in their work Conveyancing isn t a strength of theirs If you re looking for reliable trustworthy solicitors go elsewhere

Have some integrity AFG Law

After reviewing their poor service AFG Law are now unwilling to represent us if we don t remove the negative reviews professionalism at it s best 25 10 2023 - AFG please stop trying to have my review taken down from Trust Pilot Have some integrity in your actions and accept your service was terrible Update yes you have responded on your other review platforms bravo Explain why I would call you No apologies so far why does it require a call from me Your firm has acted with complete disregard for my father It speaks volumes that my fathers purchase was nearing completion and you didn t charge him a penny for the billable hours when you couldn t get the file over the line Awful service assistants can t manage conveyancing end to end use this example as a case study Rebecca was unprofessional and rude as she didn t respond well to be caught out in not working with integrity and honesty Also it s my prerogative where I post reviews I use multiple platforms to reach as many people as possible

don t waste your money

Extremely poor firm they do not care about their clients and make it clear they don t acknowledge complaints please don t waste your money use an alternative firm who care about their clients Can t reply to their comment they DO NOT pride themselves other reviews back this up AFG you had your chance to resolve my complaint was acknowledged then simply ignored and never heard a peep from you so don t try to make out like you re shocked at the review and want to resolve it now it s public and affecting you