Africamobile Reviews

I m Simon from Pretoria ID8504115461082

I m Simon from Pretoria ID8504115461082 the problem is i paid the activation fee which is 580 last month but I still haven t received my phone try to call but no answer it feels like this campany is not legit

Untrusted Company

Good day this company y is not trusted I payd my account the 25 03 2024 and on the 1 04 2024 my device is locked now tell me what device must my wife use as I can not be without an phone This is not on I am waiting for the consumer protection to get back to me because you can t pay and then you can t use your device please people help me I want to cancell my contract and I want my money back all my money Than you Werner

I am not happy with Africa Mobile cause

I am not happy with Africa Mobile cause they never sent me contract documents i dont even know when is our contract going to end

SCAMMERS

I applied for a phone contract They were very quick to do the debicheck I cancelled via mail and whatsapp The same day in March cause i did not want to take out the contract anymore Now 3 months later they debited the activation fee from my account I heard nothing ever since that first day from them

My wife have a contract with Africa mobile

My wife have a contract with Africa mobile What a waste of money You cant change ANY settings on your phone because all apps are controlled by Africa mobile She is to scared to put her banking app on the phone due to the fact that Africa mobile have access on all your apps Don t trust this company at all

I am extremely dissatisfied with Africa

I am extremely dissatisfied with Africa Mobile s service Despite setting up a debit order for my device I have not yet received it and they are preparing to debit my account again This lack of follow-through and communication is deeply frustrating It feels like a scam and it s unacceptable that we are left dealing with such issues I hope this review prompts Africa Mobile to address their shortcomings and improve their customer service Until then I cannot recommend their services

Matter is still unresolved

Long story short They deducted money from my account TWICE and I don t even have a phone I have sent so many emails and then they have the cheeck to tell me they will deduct R350 from the amount because I am canceling my contract with them It is such a long messed up story too long to type but if you are thinking about getting a phone with these people DON T WORST COMPANY EVER AND YOU CAN T COMPLAIN ABOUT THE SERVICE BECAUSE THE SERVICE IS BASICALLY NON-EXISTENT

This company debits my account every

This company debits my account every month for my contact This month they didn t give my airtime and dataand we ready on the 7 10 24 I have tried contacting them onto for a automated system to answer and stay on it for over 4 hours with out speaking to a consultant I have even sent emails but they do not respond I m not happy what can I do