Aged Care Decisions - Find Aged Care, Home Care and Respite
Based on authentic user experiences
Tess Giuliano
6731 reviews
N/A
9 months ago
Great service that is very helpful
The gentleman was so helpful and attentive It was wonderful to talk to a real person who had a very good understanding of a quite complex system that you can get lost in The follow up was great as it was not bombarding you initially with too much information A great service and big shout out to Lachlan hope it is ok to name names
Julie
6731 reviews
N/A
9 months ago
Staff that understand
The lady on the phone was extremely helpful and understanding that when you are new to this process it can be hard to navigate in regards to the amount of phone calls and questions you get asked It can be hard to keep track of who s who however the gorgeous person on the phone made it very easy
Cheryl
6731 reviews
N/A
9 months ago
Lovely very efficient
Lovely very efficient Vicki was very helpful in trying to get some respite sorted for my mum Went over beyond
Mrs Pamela Jane Schrier
6731 reviews
N/A
9 months ago
Speaking to Sandy
Speaking to Sandy she made me aware of the Respite Care Facilities that I ll be needing when I have my Rt Shoulder op in the very near future She is a very caring straight shooter lady Thank you Sandy
Sandra
6731 reviews
N/A
9 months ago
Very Helpful
I was very unsure how to go about everything and Jen Dorn put me at ease told me the 1st things I needed to do and sent more information Telling me Aged Care Decisions was there to help and I could contact her if needed
Robyn Brock
6731 reviews
N/A
9 months ago
Sandi was excellent
Our case worker Sandi was excellent in every manner She explained all of our options for urgent appropriate respite care for both parents in a clear calm and informed way She guided me through the steps required explained some of the better options for my parents and shortlisted centres that had vacancies and would possibly meet our needs We chose Deloraine in Greensborough which so far has been wonderful
customer
6731 reviews
N/A
9 months ago
Prompt response to my enquiry and good
Prompt response to my enquiry and good follow-up
Jane
6731 reviews
N/A
9 months ago
Excellent Assistance Provided
I sent my enquiry online and had a called back quite fast The assistance I was given was fantastic and very thorough We will definitely use this service in the future and recommend it to anyone who needs help
Dr Jane Nelson
6731 reviews
N/A
9 months ago
The representatives I spoke to were
The representatives I spoke to were knowledgeable and helpful friendly and kind They outlined a course of action and made contact with a potential respite care place on my behalf
Sue O Brien
6731 reviews
N/A
9 months ago
So far my experience has been
So far my experience has been excellent I am very hopefully they will help me find respite for my husband