Agriframes Reviews

Very poor

Very poor - customer service non existent They simply don t reply to emails and their offers don t work when you input to their site Used them once but never again

Haven t got what I asked for

I placed an order two giant net tunnels and received two giant fleece tunnels Held on phone to talk to someone and the Got cut off Have emailed but at present not overlyImpressed with this company

When is that refund going to happen

Ordered a trellis start of May When it didn t come in reasonable time I followed up to find it was now out of stock and I could have a refund or wait until the end of June I chose the refund When it did not happen in the 5-7 business days I was told I followed up again Was told they would chase it up and hurry it along That hasn t happened either So went and opened a complaint via paypal on May 26th and waiting on Agriframes to respond to that still

Ordered arch in July still waiting in October

Ordered rose arch in July The website stated it was in stock As soon as I had paid for it I was alerted to a delivery time of six weeks I phoned in august to be told it would be delivered at the beginning of September I phoned again at the beginning of September to be told they were awaiting parts from the factory and delivery would be on or before the 9 th October Checked the website in October to see that the arch was in stock and had been reduced in price by 70 Rang the company and told them I was still waiting for delivery and asked for the reduction as per website They said they would get back to me Waited two hours and then phoned again Spoke to someone else who said they would get back to me This time they did and said I could have the reduction and assured me the arch would be delivered in two days It s now been three days and still no delivery About to ring them again This is not a good company to do business with

This is a scam

This is a scam They won t respond to emails and your order never arrives Please avoid

Sent wrong parts 3 times

Good product once I eventually got all the parts for my Classic Arch Unfortunately the dispatch process is really poor I got sent the wrong parts for my classic arch 3 times Each time I complained I got sent another wrong package Finally in the fourth package I was sent the right things On the plus side the Customer Services contact George was very polite but the repeat errors made the purchase very stressful

Totally useless unhelpful

I ordered 3 small items worth less than 25 paid 8 95 for standard postage within 3-5 days That was over a week ago I still have had no message to say that it has even been dispatched I contacted Customer Services 2 days ago to try to track down my order was told that this was with the warehouse might be dispatched same day but no promises At best the response was disinterested non-commital Considering the cost of postage more than some other companies charge for next day delivery this is totally unacceptable Utterly Useless I still don t know when I ll get my order I will never order from this company again would never recommend them Avoid them at all costs

Several mistakes in fulfillment

I ordered 9 items from Agriframes 4 delivered first of all Despite pick list showing 9 items and my order showing online as fulfilled Contacted company who replied promptly saying it was their mistake at warehouse Second delivery followed quickly but still had 3 items missing I really hope Agriframes can get this right a third time Its worth mentioning it looks as if the fulfillment warehouse is called Khaos Control name on pick list Says it all really

Terrible service

Terrible service Ordered an item on Tuesday for next day delivery Chased on Thursday to find out that the item had not yet been dispatched and was promised an update later that day Received no update so chased again on Friday and was assured my order would arrive the following day Still not arrived Pure lies