


Based on authentic user experiences
John
6730 reviews
N/A
10 months ago
This company has really nice products
This company has really nice products and really great customer service Although I have had issues with 2 pairs for the tracks headphones they have worked great and the overall quality of build and sound is there Each time I have had an issue customer service has been very kind and responsive to help get the issues solved Great company
Tatjana Cimino
6730 reviews
N/A
10 months ago
Amazing customer service and product
The customer service was amazing they answered any email that I sent with questions and even changed the email on file when I accidentally put in the wrong one The headphone set that I ordered came in perfect condition and works like a dream
Joe
6730 reviews
N/A
10 months ago
Ordered TMA-2 Studio headphones
Ordered TMA-2 Studio headphones which are fantastic to listen music on play synths or compose on and carry them on the go Moreover I was enthused by the response of the Support team when I accidentally made a supplementary order which later I had to cancel and the staff were super quick on cancelling the order and re-imbursing the money to my card Overeall an amazing experience Highly recommended
Felix
6730 reviews
N/A
10 months ago
AIAIAI Wireless
AIAIAI Wireless The wireless plus is a brilliant product i had an issue with the headband The excellent customer service team replaced with no fuss in 48 hours They were also quick to respond to a recent technical query Thank you
Matt P
6730 reviews
N/A
10 months ago
Great company great products great support
Great company with brilliantly designed products and very attentive customer support I use my TMA-2 Wireless headphones daily for everything from on-set video production to listening to podcasts while walking the dog Recently had an issue with them but support resolved it quickly and effectively
Johnny Gore
6730 reviews
N/A
10 months ago
I have been a customer since the TMA-1
I have been a customer since the TMA-1 and the only thing better than the sound quality is the customer service On two occasions I have gotten returns and have been treated excellently each time The modular nature is brilliant and I can t recommend them enough
Francisco Relvas
6730 reviews
N/A
10 months ago
Best modular headphones on the market
Have their headphones for close to 1 year and a half only had an issue with the cable and it was quickly resolved through their customer support Customer support was amazing and the new cable is on the way No issues to be reported and customer support people were incredibly nice
Mr Murray Scott
6730 reviews
N/A
10 months ago
On my 3rd pair of AIAIAI headphones
On my 3rd pair of AIAIAI headphones now Not because they break or anything simply because I keep upgrading The best headphones I ve ever had and such good value Excellent customer service too Massive recommendation
Jonathan Coe
6730 reviews
N/A
10 months ago
Prompt and very friendly customer care
Prompt and very friendly customer care No fuss with respect to a warranty issue The product is great was a relatively minor defect with the headband build and a replacement was promptly issued upon providing evidence One of the best customer service experiences I have had
Julian Fletcher
6730 reviews
N/A
10 months ago
Super headphones and support team
Super headphones and support team from the AiAiAi team Spot on with understanding my support needs after I purchased second hand online They gave me the right advice from my first question Well done team AiAiAi