Aiapets Reviews

Great service

Great service Setting up was easy and Kirsty was super to deal with The staff at drop off were great and Murray was well looked after before his flight home to Tampa

Everything went well

Made our move easier everything went well and was as expected Our pets arrived looking well Thank you for all your help

I can 100 recommend AIA Pets services

I can 100 recommend AIA Pets services Flying our Dachshund from UK to Copenhagen was very stressful but AIA Pets made the experience great They very always available on the phone sorted all the documents boarded Bella for few nights and found the right flight for her She arrived very happy well fed and very content I m glad we have used them and I d definitely use them again

I wholeheartedly recommend AIA

I wholeheartedly recommend AIA When I had to move my two Guinea pigs from the UK to the US I was quite anxious about shipping them in cargo for the first time Guinea pigs are more sensitive to anxiety and pressure than cats or dogs I want to express my gratitude to Kirsty for her professional service and prompt communication Tbh before choosing AIA I reached out to other cargo companies but AIA s quick and timely response usually within a few hours or even minutes Despite my delayed flight Kirsty continued to reassure me via email that my piggies were safe She also kept me updated when the flight departed letting me know my piggies were on their way with me Moreover they provided clear instructions for collecting my piggies at the destination and who to contact Overall it was an excellent experience with a very thoughtful service company I wouldn t hesitate to choose AIA again if I need to relocate my pets in the future

100 Satisfaction

Thank you so much Ian and the whole team at AIA Pets for all your help in the last 6 years getting our cavapoo Jaxi safely to and from Ibiza Despite the many changes to laws and procedures due to Brexit and the many obstacles we have faced through COVID and beyond you have always come through with professionalism patience calm and sense of humour I could not recommend your service more highly

Highly recommended

After using a different person for previous pet travel arrangements and having a very bad experience I was very happy to find AIA Pets They went over and above to ensure that my dog travelled well They even sorted me a water funnel when I forgot and checked in after his journey I d highly recommend you use them

Ship Puppy from UK to USA

Ian was absolutely wonderful in helping me ship my puppy from the UK over to the USA He put my worries at ease and just handled everything when my puppy s initial flight got cancelled They gave me updates on how my puppy was doing while in their care and sent photos which I greatly appreciated Ian was also extremely fast to respond every time I reached out to him I will happily use AIA Pets and Ian in the future

Constant communication and happy to

Constant communication and happy to work with Vet in Uk to ensure cats were all good to travel to China

Excellent service

Excellent service - quickly reachable by phone and email and prompt responses Explanations very helpful and Solution oriented Representatives very cheerful and animal friendly and welcomed our pet to live cargo area in person