Airahome Reviews

Outstanding

Everyone has been very helpful at every stage of the process of planning for an installation The price and support have been outstanding

Very professional and trustworthy

Very professional and trustworthy interaction with reps I liked the clear expose of the business procedures and felt absolutely cared for and supported in what for me will be a big undertaking going forward with the new installations

Aira Heatpump - Highly Recommend

Had an Aira Heatpump installed in June The installation process is very intrusive in terms new pipework drilling and cable runs be prepared this is a complex implementation The job took over 2 weeks to complete though the dedication that was shown by the friendly install team was remarkable including evenings and weekends Shout out to the installer Andre who Aira should be very proud of representing their company After sales care was needed as the themostats to control the heating were delayed by months and also we needed to call in for some support We felt perhaps Aira could communicate more pro-actively when faced with issues since we needed to call in regularly to get updates However the people answering the phone at head office are very helpful and friendly but you wouldn t always get a call back when promised I get the impression that some processes are not yet mature within the business since it s fairly new into the UK market I fully expect Aira will improve over time in this area if they listen to customer feedback I am prepared to overlook this as the product itself is excellent and we have indeed saved a lot on our energy bills compared to our old gas boiler Overall we are now very happy with the install and the service

Great product Great people

Contacting AIRA was easy via the website enquiry I spoke to a very friendly Manager An Adviser came out quite quickly to show me the system and answer my questions I was already convinced that I wanted a heat pump it was just a question of where from It is without doubt the most stylish heat pump available which was important to us as it had to be fitted by our front door The internal cylinder is compact and fitted in our fairly small airing cupboard This together with the 15 year Warranty which I believe is more than any other company offers clinched the deal for me The install date was a lot sooner than I expected It was never put back and the Engineers arrived on the date they said they would I found their communication to be good throughout the entire process and it was obvious that my complete satisfaction was their number one goal I would recommend this product and company to anyone Mr and Mrs E Lincolnshire

We have been making thermal

We have been making thermal improvements to our terraced cottage including improved insulation and underfloor heating before replacing a gas fired boiler with heat pump from AIRA They have made the procurement process survey system design EPC etc very straightforward and their team of plumbers and electricians were very helpful in working around on-going building work We also had a battery inverter installed to link up with our PV system which presented some unforeseen challenges but the team sorted out the problems and we are now delighted with the installation If you are thinking of installing a heat pump or solar batteries we would recommend AIRA and All Seasons for the quality of their service

The whole system was explained in a

The whole system was explained in a manner all could under stand there was no pushy salesman and it was completely left to us to agree hours later when we had plenty of time to weigh all the pros cons

Sarah Smith was very helpful kind and

Sarah Smith was very helpful kind and knew what she was talking about We would recommend Aira to anyone

First meeting went very well

The two guys who came out and gave me a good run through of how the system works and explain all the different part in the process The quote they left me broke down everything so you know exactly what you are getting