Airbnb Reviews

Never again

Let s just say that the host can tell all the lies they want extort you for money and airbnb will make you pay I told the truth about a terrible experience at an airbnb and the host decided to punish me by falsely accusing me of breaking a shoe rack My mistake I did not take photos of the place when I first came in I did not ask the host about the broken shoe rack to have him admit he knows the shoe rack is broken This was used against me No matter what I said just because he submitted a photo of that broken shoe rack I was held accountable

Too many cancellations

Air BNB now has way too many cancellations I used to love this platform but I will avoid using it in the future There are way too many cancellations happening Air BNB needs to better hold hosts accountable and protect guests as cancellations can throw travel plans completely off the rails I have lost faith in using this platform and would now rather pay more for the security and assurance of booking with more traditional means

Pathetic service support system sucks

Pathetic service support system sucks if a property is on for 5yrs an you see only 2 reviews you need to think Jay on thorold property is one of them Dont ever rent Jay s property at 130 juneberry in thorold

More support and communication from Airbnb in difficult times

I absolutely loved Airbnb but had a unfortunate experience with them during my last stay due to a lack of support and communication My friend and I were traveling in Portugal and were staying in an Airbnb in Lisbon We had 3 more nights there but our Airbnb was broken into and many very valuable and highly sentimental things were stolen The police came and informed us to be careful as this Airbnb was broken into a month prior to our visit We felt so scared devasted and distraught by the whole experience We contacted Airbnb with a police report messages showing we left the Airbnb 3 nights early and at first received timely responses Then we continued to be forwarded to speak to a different person that would help deal with our case Finally we were told our case was forwarded to a senior Claims Support Ambassador but after multiple emails asking for a response they stopped replying to me completely We had to book into a hotel because of how unsafe we felt and lost our money from our Airbnb stay and had to pay a lot for a new accommodation which was very stressful We lost so much financially and emotionally I would love for them to be responsive to their valued costumers and support them during such difficult and stressful times

DO NOT book Airbnb

DO NOT book Airbnb I made the mistake of booking for one month at a location that turned out to be absolutely disgusting It was freezing cold there was no natural light and the people in the upstairs unit partied and crashed around until 3 am When I complained and asked the landlord to speak to them I was told we can t tell people what time to go to bed All of this was documented in chats on the Airbnb app and I was promised a refund Three days later after I had paid to go to a hotel they reneged on their promise and ripped me off for over one thousand dollars Needless to say I will NEVER use Airbnb again Do yourself a favour folks book a hotel

Airbnb Terrible experience with Sophie and the Victorian Apartment-Downtown Elora

Does Airbnb find it acceptable when property hosts try to trade for 5-star reviews with their guests instead of earning 5-star reviews And does Airbnb find it acceptable when property hosts try using duress bribery extortion with their guests to try to get 5-star reviews Airbnb host Sophie in Elora with the Victorian Apartment-Downtown Elora listing did this to us It is evidenced by the message exchanges we had with her Sophie s messages to us after we left asking us to give her a 5-star review in exchange for her review and to get the refund she promised us before the review window expiry came across like extortion duress bribery Sorry we did not have a 5-star experience at the Victorian Apartment There was no hot water for us to bath with the first night we had to clean the apartment with wet paper-towels ourselves because the floors were nasty the bath tub had chipping paint and sharp paint edges the kitchen stank of moldy wet dank basement stink and no operable windows in the kitchen to air it out and the stair well ceiling is low such that my partner kept hitting her head And yet Sophie charged us a cleaning fee even though I cleaned the floors

Quite disappointed with the review

Quite disappointed with the review system they have in place Why place a deadline to share a review I was unfortunately unable to access a device within their timeframe and just a few days past was too late to leave a review sharing my experience with a property we rented Customer support was quick to respond to tell me there s nothing that can be done because they sent me a final notice reminder Perhaps some life circumstances don t always allow someone to work within such a short window Just can t wrap my head around why you shouldn t be able to leave a review at your ability Very unfair to hosts and future guests

We are very disappointed with Airbnb

We are very disappointed with Airbnb Never again will we use Airbnb we will only use hotels We just rented an Airbnb and found that it had no shower bars to hold onto and no mats for the shower tub floors for stability You have to haul your own trash and recycling into the outdoor bins put dishes in the dishwasher and put towels into the washer all for the same price as a hotel who will do all this for you As a neighbor to an Airbnb host this summer we are shocked that Airbnb does not disallow someone who has a small 2 bedroom house with 1 1 2 baths to say that it holds 8 people This same home will typically have many more than 8 people at their house and it is always a party of a sort Airbnb does not make the reviewer agree that they were not coerced etc to write a good review either because they received a lower price or are a friend of the owner You cannot know that the host has rented to friends to get a great review Viator on the other hand makes you certify that you were not coerced etc to write a good review As a consumer we are not able to see the location of the property until the day before your booking date this is not the same on the competitor s site There needs to be regulations put in place for owners so renters know exactly what they are signing up for Municipalities and states need to control where airbnb s are permitted to be established residential or commercial