Airporthopper Reviews

Absolutely a farce on customer service

Absolutely a farce on customer service Nobody answers Mailbox is full and hangs up I prebooked from liffey valley to airport Never turned up Zero on line or land line operators No refund A total pirate operator 200 Avoid like the plague Or miss your flight

Awful terrible service

Awful terrible service Had booked hopper from airport to leixlip American couple had waited an hour already for the previous one and left that should have said it all we waited for our slot for another 45 min nothing showed up tried call the help number just says mail box full dreadful had to get a taxi home do yourself a favour guys and just don t bother guys seems like a scam

Don t trust this airport hopper l

Don t trust this airport hopper l We came ten minutes before bus was due and waited at the stop for 30 extra minutes after it was due before having to taxi a taxi which cost 65 euro on top of the 26 euro we had paid for our hopper tickets as the bus just never showed up We tried to call the contact number on the website and it went to a voicemail Very bad and unreliable service

WORST COMPANY EVER

WORST COMPANY EVER DON T EVER BOOK IF YOU ACTUALLY WANT TO GET PICKED UP IF YOU WANT SOMEONE TO STEEL YOUR MONEY GO AHEAD AND BOOK WITH THEM

Back in November 11th waited 45min for

Back in November 11th waited 45min for the Hoper to arrive Dublin airport - tallaght tried calling the number went straight to voicemail had to take a taxi home which costing 70e and another 9 99 for the Hooper ticket when emailed the company asking for the refund Hoper never responded heard nothing back I m sorry airport hoper is not reliable service They will take your money but not deliver the service and customer service is nonexistent

Incredibly poor service

Incredibly poor service 2 out of 3 bookings the bus didn t arrive at the scheduled time Customer service is basically non-existent no refund offered response time is very slow First bus didn t come at all after 45 minutes waiting second bus arrived more than 7 minutes before the scheduled time The one service that ran okay was fine but too risky to use for airport travel

DO NOT USE THE AIRPORT HOPPER

Booked a return ticket No sign of the 11 50 Maynooth bus at parking 16 at Dublin airport We were there 11 40 The airport hopper for Tallaght came said the Maynooth bus had gone Turns out he was driving a Spain Hire white bus not the red hopper bus How is a customer supposed to know that Return bus was also a white Spain hire bus Driver told us he would be waiting at the Clayton hotel 20 minutes as he had to pick up people from the Tallaght bus Seems one of their buses was off the road and that left just two of them Hardly a fleet A lady on our bus got off to get a taxi as she was in a hurry The driver had been messing with the engine prior to leaving We got as far as Tesco Maynooth having cut out three times and he gave up I got a C3 to heuston station then a Dublin express - much better service comfort and professionalism The airport hopper have no customer service No replies to calls or emails AVOID AVOID AVOID

Bus simply did not turn up

Bus simply did not turn up Tried to call them whilst waiting but couldn t navigate my way through the endless maze of rabbit tunnels Ended up having to call a taxi as I was about to miss my flight Once back home and writing to complain and have my fair refunded I ve been offered a CREDIT NOTE A credit note for a service I will never ever use again - Very poor DO NOT USE