


Based on authentic user experiences
James
6737 reviews
N/A
9 months ago
always quick to answer call and queries
always quick to answer call and queries resolved easily staff always very friendly great experience I am a financial adviser and i wish all companies had this level of service
George
6737 reviews
N/A
9 months ago
First rate customer service as ever
We got all the guidance we needed from Katie in a very easy-to-follow way and she took us through the pension access process on line to make sure we got everything right Just the customer service we have come to expect from AJ Bell and one of the main reasons we remain very happy to have them as our first choice investment platform and pension provider
Marie
6737 reviews
N/A
9 months ago
Fast and helpful info re share transfers
Rob was extremely helpful in my query regarding transfer of shares from another company
Bevs
6737 reviews
N/A
9 months ago
Opened an ISA with AJ Bell last year
Opened an ISA with AJ Bell last year and also use them for maturing SAYE schemes I have through work Highly rate them - excellent customer service take security seriously and reasonable fee structure
Jon
6737 reviews
N/A
9 months ago
Simple to contact and the individual
Simple to contact and the individual was able to give me a clear and quick answer to my request
Colin
6737 reviews
N/A
9 months ago
Very Happy
The answers given were fully explained Each of my queries were answered and I learnt a lot about the website I did not know Very happy
John
6737 reviews
N/A
9 months ago
Quick friendly and helpful
Used the chat facility and I was very happy with the speed and the detail of useful information provided Very quick and friendly service from Jack at AJ Bell Thank you
Desmond
6737 reviews
N/A
9 months ago
As someone who knows nowt about
As someone who knows nowt about investing I contacted this firm with a view to transferring my pension to AJ The staff were excellent in describing what was on offer However AJ could capture the market if they would just do person to person for a small fee interviews because I am sure there are thousands of folk like me who just dont understand Pensions I chose this firm because of their customer care record they are very good Independent Financial advisers are unbelievably expensive cmon AJ lets get personal
Kelly McGloin
6737 reviews
N/A
9 months ago
I recently opened up an ISA through AJ
I recently opened up an ISA through AJ Bell and wanted to move shares through my employer s SAYE scheme the team at AJ Bell answered all my emails clearly and quickly and kept me informed at each stage The whole process was quick and painless Would definitely recommend this company to others
Harold Mendonca Cuffley Horticultural Society
6737 reviews
N/A
9 months ago
The AH Bell rep was knowledgeable
The AH Bell rep was knowledgeable and answered my query to the best of my satisfaction