Akaso Reviews

Very disappointed and don t recommend

Very disappointed and don t recommend anyone to buy Akaso product Bought two Akaso cameras through Amazon just before covid start due to lock down I couldn t put up until now but both of the cameras are defective and doesn t work I have contact the company they said they would replace the cameras but they are out of stock and now basically telling me to forget about it because it unknown when it will be available again Can t understand a company unknowns their own product when will be available just can t believe them Will challenge with Amazon too

I agree that their communication and

I agree that their communication and customer service sucks The good thing about Amazon is paying by credit card as that way refund guaranteed if any funny stuff Akaso has been horrible to deal with in messages and their responses are very slow I think this brand will fail if new management not considered by owners

bought akaso smart camera i have to

bought akaso smart camera i have to fill in a new password and email address to use it that is every day a different password are they for real

Akaso gone Downhill

I owned few Akaso Cameras and they all have a poor audio I recently had the 7Le and a V50 pro who stop working Waterproof cases leaked customer service are terrible they say budget camera but it isn t anymore Akaso have gone downhill and I wont buying cameras from them again

Akaso warranty support non-existant

I bought an Akaso Brave 7 There was dust under the lens cover so obsiously these cameras aren t assembled in a clean environment Straight lines in images are distorted The protective case is made of brittle material and cracks easily Manufacturer will only proffer extended warranty if purchased from their Amazon store not from eBay Manufacturer support for devices purchased from eBay is good if you only have technical questions Manufacturer WON T provide warranty support for devices purchased from anywhere else except their Amazon Store In my case they refuse to provide me with a new protective case They tell me to go to the eBay seller despite me telling them they are in breach of Australian Consumer law The eBay seller name is akaso-direct which gives the impression they are the manufacturer

Refuse to refund returned faulty item

Bought a car camera through their EBay store It didn t work so contacted them They said send it back for refund Sent it back same day to address it came from Even sent them tracking note No refund Very unhappy Terrible customer service

Company sent accessories kit but not

Company sent accessories kit but not the 50 elite camera I paid for and they will not answer replies by email phone text etc I noticed now that others have been taken advantage of also with this tactic of sending one of two items and then saying order has been delivered jor

Terrible customer service brought a

Terrible customer service brought a camera off there Amazon site got sent a broken camera and no have been told after weeks of trying to get hold of them that I have to pay to return the product to Germany from Spain witch will cost 60 of what I paid for it so pointless don t waste your time or money

Their product is a brick

Their product is a brick It doesn t work SCAM