Aku Reviews

AKU walking shoes only lasted 5 months

Bought a pair of AKU walking shoes in May 2022 the Quick lace system failed and the sole wore through between purchasing and failing within 5 months The retail outlet did try and obtain a refund or exchange but AKU said wear and tear basically don t walk in these shoes too much I normally get 18 months to 2 years from Scarpa and Salomon shoes Otherwise sizing and comfort were good

Poor quality footwear

The soles on my AKU boots came off when descending from the Old Man of Conniston They only had moderate wear and had been well looked after Had they been budget boots I would have been very disappointed with the performance but possibly put it down to buying cheap although I hadn t experienced anything similar before As they were expensive boots from a supposedly good brand I alerted customer services expecting them to care They just shrugged their shoulders and told me to look into getting them re-soled myself I will stay well clear of AKU in future

Second faulty pair of aku s

Second faulty pair of aku s Stitching started to come out of the first pair Successfully returned for refund Sole started coming away from the upper on the second pair Bought through a company called exxposed Emailed them but can t get anywhere with them regarding a return Took it up with aku italia and this was their final response Dear Matthew I want to emphasize once again that we are unable to offer any further assistance with your return request As I have previously communicated multiple times returns must be handled through the retailer from whom the purchase was made I kindly urge you to take this information into account and strongly recommend reaching out to Exxposed Best regards BeatriceAKU ITALIA srl

Poor quality footwear AKU Slope Micro GTX

The stitching of the seams are broken at all 4 bending areas after 2 5 weeks of hiking in the Alps and additionally the shoes were not waterproof anymore I tried to return to AKU with reference to their 2 years quality guarantee But they refused I was told wrong use of care product I did not use any Very disappointing My first and last AKU trekking shoe - good bye AKU

I purchased a pair of AKU boots

I purchased a pair of AKU boots expecting high quality and durability but I ve been thoroughly disappointed One boot wore down significantly far beyond what should happen with normal use I ve never had this issue with any other brand so I was shocked when both the retailer and AKU dismissed it as a gait or supination problem rather than a warranty issue For the price I expected better performance and customer support Sadly I can t recommend AKU boots and certainly won t be buying them again Save your money and go with a brand that stands by its products

Buy Another Brand

I have bought numerous boots in my time Thought I d try a pair of these Wish I hadn t Made of plastic Uncomfortable out of the box Socks slide down when wearing Overpriced rubbish Back to my trusted Merrells

AKU Rocket DFS GTX shoes

AKU Rocket DFS GTX shoes bought in October 2024 Initially quite impressed but after only a few months of use for walking in lowland English countryside they have become very un-waterproof owing to cracking of the uppers at the points where the shoes flex This is unacceptable in supposedly waterproof shoes at this price Definitely not recommended