Alarmguardsecurity Reviews

Poor customer service

They switched around the digits of both my spouse and my telephone numbers Called to ensure they update the information in their database but was transferred to the Accounting department before being hung up on by that representative called back and was advised somebody else will be calling me back within the hour at the correct number I provided It has been over a week without any call backs

Alarm Guard CREATES stress rather than security

This security system creates additional stress on our home by giving us routing emergency notices I m talking about weekly phone calls notifying us of breach simply because our door is open as we load groceries in We have been requesting help for this problem for over 6 months with ZERO customer service It s the worst decision we have made and is costing us thousands of dollars Do NOT use them

I got the teardrop mainly because I ve

I got the teardrop mainly because I ve been falling and wanted something for when I am on my own at home I checked and they said it had the fall detection I have fallen 3 times and nothing happened When I called they had me drop the device on the floor andlow and behold it worked So I gues if you re going to fall make sure your device hits the ground before you do And I Paying 56 00 a month for this

From the Land of Make-Believe

This has to be a pretend business 1 support tech who only works 9-5 Monday to Friday One receptionist who answered 24 7 2 install guys one of which is daft and the other one is catty Really flimsy equipment that never worked as a whole And a salesperson who literally forged my initials as it was not the initials I use

Great performance

The comfort of being able to press one setting on my cell phone just before drifting off to sleep knowing that if anyone comes through a window or a door the alarm will go off police will be alerted etc it s just very reassuring I LOVE my new system I love being able to control everything from my cell phone too I even know when the cleaners have left just by checking my settings on the phone from work I know what areas of the house they were cleaning from looking at the movement in each zone It s amazing and i am sleeping soundly

Quality and Service

My experience with AlarmGuard was 5-star Nowhere else have I been treated with such courtesy and respect at each stage of the purchase sale through install I highly recommend this company

Rural Alarm System Alberta

I had my security package installed in December 2019 I had a couple of small problems that Glen fixed quickly for us Technical support with Glen was very positive and friendly All staff have been very friendly and positive and we have not had a bad experience yet

Absolutely fabulous service from Chris

Absolutely fabulous service from Chris the engineer Holiday home alarm was going off 300 miles from where we live and he sorted it out in less than two hours Thank you