Aldimobile Reviews

If I could give zero star I would

If I could give zero start I would Crap provider and the worst customer service If you are with aldi mobile good luck Worst drop outs headach to transfer number to another provider It s now 5 weeks with calling then to merge my number to another provider and they tell me that the support team arnt answering I have called over 20 times in 5 weeks and yet nothing

The worst customer service I have ever

The worst customer service I have ever experienced I have called the help line multiple times To get through to someone you have to wait a minimum of 30 mins On one occasion I asked to speak to a supervisor There was none available I asked if they could call me back to discuss my issue The answer was no - I had to ring back myself in an hour to see if someone was available A telecommunications company that flatly refuses to call their customers back Unbelievable

Porting Problems horrid support

There was a problem porting from Telstra to Aldimobile and there is not one person who can help After four attempts to port online visiting the Telstra shop to ensure all was in order and then calling Aldimobile support there was no change in the situation What a waste of 25 I ll take this as a snapshot of what is to come if I went ahead with using their service and move to another provider

Dreadful quality

Aldi wrote to say they have no explanation for the blotches I think I just might buy a pack of beans keep them in the fridge for TWO days take some photos and then post them to their head office for them to give to their laboratory presumably they have one and await a response or even an analysis DREADFUL INDIFFERENT CUSTOMER SERVICE

Aldi overseas calls Great service in Australia but do not

Great service in Australia but do not try to use overseas Aldi advertise 300 minutes of international calls but you then also need to prepay for the calls The carrier they use in USA does not even connect So my prepay credit cannot be used

Bonus data is a scam

Joined when they advertised first 6 recharges with 25 gigs bonus data first recharge with bonus data went thru OK but then they retracted offer Then my bonus data was reinstated when one of their top managers MICHAEL reinstated my internet access Then they retracted bonus data again by simply cutting me off from all data Yesterday they flat out refused to let me speak with any managers Complaint for false advertising and fraudulent activity filed with telecoms Ombudsman

If I was able to give a 0 I would

If I was able to give a 0 I would Tried to activate a sim card it kept telling us the activation code was wrong we tried to call them we were hung up on called back we thought it was all good waited the 5mins before turning the phone back on and again nothing rang this morning to be given the wrong info about what sim card should be in the phone while waiting for a code then get hung up on again ring back put on hold for 55mins to be hung up on a huge thumb down from me what a waist of 19

Aldi Mobile RUBBISH customer service

Aldi mobile customer service is the worst ever no matter when you call they do not pick up cop out on them take your money and that s them done advise on line to contact them through supersupport mmmm reallyReally disappointed be aware no customer service

Worst operator I ve ever had

Worst operator I ve ever had I was supposed to have international messages and they never worked The assistance doesn t pick up the calls and doesn t reply my emails They don t have any physical store to assist you if you have a problem you re screwed up Internet always works super slow