


Based on authentic user experiences
Lena Dawoud
6730 reviews
N/A
4 months ago
Do not order from alexandermcquen
Why the hell are you not getting back to me about my returning I wanted to return my shoes because the size was to big and order another one in a smaller size so I could wear them for christmas It s been a long since I returned my shoes and I still has not heard anything from you This is such a bad costumer service I can not believe this behavior from such a big brand I will never order from you again and if I don t get my money back I will sue you for fraud I m in chok And also your phone hours and live chat is such a joke because none of you answers
Dalip Celbeqiri
6730 reviews
N/A
4 months ago
Don t Use their website to purchase
Tried purchasing a pair of Alexander Mcqueen shoes charged the amount from my credit card next day i get an email they have not my size i ask for a replacement 2 weeks no reply asked again i was told i would get a refund it s been a month since then i haven t heard back Total SCAM
Lena Dawoud
6730 reviews
N/A
4 months ago
Never order from Alexander mcqueen
Never order from Alexander mcqueen Baddest service ever and if you contact Them they don t even answer you so bad service when you are such a Big brand It is my last time ordering from you
Matteo Pezzato
6730 reviews
N/A
4 months ago
Ridicolo
Hi I called customer service and told me they don t know anything about what s going on with my return You sent me an oversize 42 that does not describe me well pack it and send it back after 1 day so new you tell me that the check has not passed without knowing the reason Did I pay 450 euros for nothing Please contact me immediately today I will go to the postal police for scam as the shoes supplied by you were returned exactly new after a day and I have never walked in them
Ginta
6730 reviews
N/A
4 months ago
Don t buy Alexandra McQueen shoes they
Don t buy Alexandra McQueen shoes they don t have any quality Customer service is bad too
Andy
6730 reviews
N/A
4 months ago
Awful build quality
Awful build quality expect your 400 shoes to squeak very badly to the point they are not usable with a year When you ask for help expect to be ignored passed around and dumped by the wayside They are quick to take you money terrible to help their customers This has been going on for months now Never will I buy anything from them again waste of money
Will
6730 reviews
N/A
4 months ago
TERRIBLE QUALITY AND CUSTOMER SERVICE
Bought my first pair of Alexander McQueen s last year even bought a second pair to keep at my home in Florida and was very disappointed in their customer service Not only did this particular material dirty quickly but when we tried various professional cleaning methods including those from legitimate shoe and sneaker cleaning brands the shoes continued to discolor and the heel padding started to omit black stain Customer service would not support any help in this matter Recommend to buy your sneakers and shoes from other luxury brands
Getting It Done
6730 reviews
N/A
4 months ago
Unprofessional employees
Inappropriate uneducated customer service in the store Merchandise is all overpriced Nasty employees Check Amagansett Press on YouTube for their MILLIONAIRE MELTDOWN - KAREN GETS OWNED BEVERLY HILLS video A video is worth 1 000 000 words Simply disgraceful conduct
Andrija Rebic
6730 reviews
N/A
4 months ago
I have never written a bad review in my
I have never written a bad review in my life but this house deserves it I bought sneakers a month ago and not the front part of the sneakers bent there were waves in the place where the toes come and the only reason for this is that they put a very thin layer under the insoles and then after a couple of hours of wearing the sneakers waves and sneakers appear they start to blister you I sent the sneakers to the store in Rinascente in Milan and they forwarded to their Atelier That lasted for sure 2 weeks from the shop to the atelier and from Croatia to Milan 2 days They informed me after 20 days that the Atelier decided that everything was fine with the sneakers and that they would send them back to me Right now I m waiting for them to deliver the sneakers which I ll probably throw in the trash Be ashamed and embarrassed
Vincenzo
6730 reviews
N/A
4 months ago
The worst brand ever met
The worst brand ever met I bought a pair of shoes in Bruxelles for more than 500 and even if I used less they broke in more parts where the laces pass Their Customer care used drop and draw messages to answer as to other clients it dipenda by the dresser who did not take care of them I checked a fake of the same showed which are perfect even if used every day for a long time fake have better quality than the original I kept invoice and prive of these facts and I am going to organize a class action and the biggest group against this false brand and designed which work to fraude clients making full the waste