Alfamoving Reviews

NOT TO BE RECOMMENDED

NOT TO BE RECOMMENDED Alfa Moving was appointed by the Ministry of Foreign Affairs Udenrigsministeriet to move our household inventory from Copenhagen to Istanbul They were also used by the Ministry to unpack our things a couple of years earlier when moving from Dhaka to Copenhagen I both instances these experiences were totally unacceptable We have moved many times using other companies and it has always been a reasonably good experience Only with Alfa Moving was this a nightmare They use subcontractors who are poorly trained poorly informed and with poor coordination with between the companies We had many broken items and many items which were extremely dirty after the move We have spent months claiming expenses and will never be compensated for the antiques damaged or indeed the time spent STAY AWAY FROM USING THIS COMPANY

Disappointing

To be honest I was extremely unhappy with Alfa - The Scandinavian Mobility Services Company It was difficult to set date for shipping and they managed to loose 3 out of 30 moving boxes So if you choose this company be careful with you insurance and don t ship anything of personal value

My experiece was terrible with Alfa

My experiece was terrible with Alfa scandinavia the home search was horrible with zero comunication during the process Due to their incompetence and due to the strees created by them I decided to take an offer in another country in another company

Terrible experience

Worst moving company that we ever dealt with No deadlines kept lost things damages to assetd and escaping from liability in all possible ways They also have some - most probably abusive and unfair clauses in their agreements Not recommended It is worth to pay a bit more but get some more reliable company

Deplorable service and outright

Deplorable service and outright obstructive behavior from their staff This is not a credible company When I complained about their sloppy packing for an international move they responded that I should not care because I had insurance They either don t provide correct information or they don t provide any at all causing excessive amount of issues The worst for me is how rude and difficult they are to deal with Do not use this company

Really terrible shady moving company

Really terrible shady moving company They lost my bike in transit and the insurance would only partially cover it and Alfa moving were not helpful at all I would be careful using them if you have high value items as they don t care if it goes missing somehow Very suspicious actvitives and behaviours

Disappointing ad stressful

We used Alfa Quality Moving to move from Stockholm to Connecticut last summer Overall we were incredibly disappointed with them and they made the move a lot more stressful than it should have been My communication with the company was positive before the move Since they were very expensive with higher insurance premiums than other companies we spoke to I was able to decrease it slightly after discussing this which was appreciated The problems started with the move itself when it turned out that the estimate of how much that was being moved was way off They estimated 21cbm On the first day of packing at the end of the day just before the packing guys left I was told that their 30cbm container was full We had added one foot chair to the pack load but there should have been a lot of space left I was given no heads up during the day and all of a sudden we still had things left and we were now not able to choose which things that were important for us to bring This was so disappointing for us We were bringing our whole life to start over in the US We went through various cost options to be able to bring everything we wanted which all increased the price considerably In the end after a lot of stress bad communication and wrong information from Alfa they were able to squeeze in a few extra items that mattered to us I wrote a complaint and Alfa lowered the invoice with 1600USD which was a nice gesture The items arrived several days late to the US and again no communication I can understand if the covid situation causes delays but the least thing they could have done was to inform us The items went in for customs inspection which was unfortunate and we knew this could happen However we had no idea how much that would cost us The surprise was when the bill for those few days in customs arrived three months after the arrival of our things and cost us an additional 3565 43USD Alfa should have managed our expectations better The whole move cost us 13 600USD For that price I would have expected a different service The whole experience was disappointing and stressful and we would not use this company again in the future

Low service high prices bad communication

High prices low service We agreed with Alfa moving that they would come Wednesday 21 June to move our stuff international They had send the invoice way back so they had their money They never showed up the day which we agreed When I called the planner she was suprised that nobody had come During that whole day they played around with us with excuses that the crew would come but in the end nobody came and they promissed to send a crew the next day Guess what the next day only the truck driver came to pack the stuff while a crew with 4 man was promised After 2 hours 2 young boys were send with none experience because they just started with working hilarius Really dissapointed in this company High prices bad communication low service

Beware Don t trust Alfa Quality Moving

Don t trust anything Alfa Quality Moving says in their quote They half packed the boxes when picking everything up therefore it ocupied much more space which they used as an excuse to increase the price 50 On top of this the quote said it included Any costs that may apply for parking permits shuttle or external lift at destination yet we were invoiced an additional 40 after delivery due to the shuttle that we used at destination NO entrance for our big truck in the city center In total we paid 190 of the additional quote