Based on authentic user experiences
Devon Ward
6736 reviews
N/A
9 months ago
Disgusting experience
I never signed up to this company and somehow they took money from my account When I spoke to them on their live chat I was told that they would send me a copy of the form I signed when I signed up to the company I never got them Instead I received an email saying I would get a full refund and to expect the money in my account with 3-5 days after the email was sent That should have been in my account 9 days ago ant the latest The company said they would be sure to check in on me within a week to check that the money came through okay When it didn t come through I went back on the live chat and was given an email to contact I emailed the company about the issue and was told they would respond in 12-24 hours They didn t I then emailed them again but with screenshots this time to hopefully get a response and was told they would respond within 12-24 hours They didn t I then phoned the company and they told me to send a screenshot of the email saying I d get a refund AGAIN I was told they would respond within 12-24 hours THEY DIDN T I ve just called again and been told the managers have lots on and can t get to me that quick It has officially be 2 weeks and I still have no help or idea what s going on Such terrible customer service and so distressing when they have taken my money without my knowledge I ve been ghosted by the company without any explanation as to why and just simply want my money back like they said they would I would advise anyone to not buy or interact this this company as they are extremely unreliable and unprofessional
Gabriel Goga
6736 reviews
N/A
9 months ago
I had same experience like Devon Ward
I had the same experience as Devon Ward except I didn t try to reach them I spoke to the bank instead This company covers fraudulent activity through this site and more In fact there are at least two websites that run different businesses look the same and most importantly are based in the exact same location and building Antinois 5B Lakatameia 2314 Nicosia Cyprus which is in -a house with several bedrooms according to google map They both managed to repeatedly steal money from my account until I discovered the fraud The other fraudulent sister company website is at wheelstous comI STRONGLY ADVISE you not to interact with these two websites They are scammers
Basile basilisk
6736 reviews
N/A
9 months ago
This site has repeatedly taken money
This site has repeatedly taken money from me for a murky registration story that I never carried out They refused to refund my money When I asked where these money withdrawals came from they claimed that I had registered and that they couldn t refund Since when do you have to pay to buy something from a site They don t care about you Run away from this site it s a scam
Audrey Deryckere
6736 reviews
N/A
9 months ago
Refund
Even though I originally did not have a good experience I was kindly refunded thanks to the help of Claire from the Escalation Team
Noxolo
6736 reviews
N/A
9 months ago
Good customer service
Issue Addressed
Consumer
6736 reviews
N/A
9 months ago
The main issue was addressed and
The main issue was addressed and excellent communication between the team
Linda Albert
6736 reviews
N/A
9 months ago
They answer quickly to you questions
They answer quickly to you questions and respond quickly thanks
Kaushi
6736 reviews
N/A
9 months ago
Good customer support
Thank you Marshall
Joe
6736 reviews
N/A
9 months ago
Great experience
Great experience Quickly resolved
Tumi Mogane
6736 reviews
N/A
9 months ago
Issue Addressed
Thank you escalation team for addressing the issue that I had few days ago I m satisfied with the service Thank you escalation team