


Handles Pulls Knobs Hooks All Handles Pulls UK
Based on authentic user experiences
frances
6737 reviews
N/A
5 months ago
watch out
I ordered cupboard knobs and handles on 4 March of this year At the top of their website you can choose your country of origin There is nothing to indicate that this is any other than a UK website I was very surprised when I received a demand from DHL for import duty and tax payment I emailed the contact email on 10 March to ask for an explanation and have had no response I would not have minded paying the taxes if I had known that the order was not coming from the UK I would therefore have had a choice I feel I was misled as the website specifically says that the amount you see at the end of the order is the amount you will pay Beware The taxes were an extra 25 of the order price
Kevin Willey
6737 reviews
N/A
5 months ago
I ordered some products that turned out
I ordered some products that turned out to be of a colour that was different from the one not only described but also different from the photo I have sent various emails to this company during the course of a week and to no avail It turns out that the product was distributed from Sweden and that I need authorisation and a returns label to return the product I am now at a loss and have decided in future to stick with Amazon as Iam assured of good customer service unlike this company Please avoid
Alex Gibson
6737 reviews
N/A
5 months ago
No dispatch notice
No dispatch notice no delivery no communication from customer service This is a complete sham They ve taken payment and gone completely off the grid I didn t realise they were based in Sweden Massively regret the purchase and now have a load of hassle to pursue a refund
Amilu Handbags
6737 reviews
N/A
5 months ago
Wished I had never purchased from this
Wished I had never purchased from this company Like the other reviews I ordered a few samples but then immediately realised that the company was based in Sweden and that any return would cost 18 This seems very misleading as it is a co uk company I got no order confirmation and also I emailed to cancel my order before dispatch but have heard nothing back I now want to return them but the cost is 18 for 3 knobs Outrageous Do not deal with this company
mAnc MtT mAnc MtT
6737 reviews
N/A
5 months ago
Selling items not really in stock
They sell items that are not even in stock Website said in stock Ordered item and paid Next day email Sorry item is currently out of stock and will not be back in until 4 weeks Waited 44 days When they finally shipped my handles and they sent via a 5 to 8 working day service and not next day Shocking
mAnc MtT mAnc MtT
6737 reviews
N/A
5 months ago
What a terrible misleading company
What a terrible misleading company Apart from the fact they ARE NOT UK based which makes the website misleading They display product in pairs door handles but only send one I just spent 18 on a single half moon door handle It is a half moon and suppose to be two to make a circle I asked when waiting 44 days for my order why it was shipped using 5 to 8 business days royal mail 3 20 They said because it would cost to much to send DHL YET in the returns information they make you use DHL to send back and deduct the cost from the return Minimal DHL cost from them is 18 What a scam AVOID
Sharon
6737 reviews
N/A
5 months ago
Don t Order From Them
This company is very untrustworthy I ordered some handles and quickly realised they were coming from outside the country I waited the delivery time and had two strange emails from Rotal Mail saying they had a package and then a week later said it was delivered but I never received it I emailed the company and they were quick to respond but without a tracking number couldn t do much just kept saying they would arrive soon Weeks later they never showed up I raised a problem with the company through Monzo and I luckily got a refund straight away I wouldn t use this company again
Manzareh
6737 reviews
N/A
5 months ago
Warning
Warning This company is a scam They take payment and then write a generic email that the item due to popular demand is out of stock and will get back in touch when it does You won t ever hear from them again after that and your money will be lost without a very lengthy process
Catherine Wild
6737 reviews
N/A
5 months ago
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY They are crooks inferring that they are in the UK when they are actually in Sweden Orders are sent by untracked post yet customers returning anything are expected to use an international courier at a cost of 18 The arrogance of the staff there is breathtaking too What an all round extremely unpleasant shopping experience I will be taking legal action if a refund is refused Order 5000034199AVOID
Sara healy
6737 reviews
N/A
5 months ago
Order arrived but not as described
Order arrived but not as described Have emailed 3 times to try and get a returns label but no-one responds As per other reviews didn t realise this was a Swedish company as a UK website No phone number to contact them Feel totally ripped off