Alliancemedical Reviews

Much more pleasant experience than expected

I had an open MRI today the phonecall was yesterday to book Less than a week from the referral to be booked in I went in and came out without any anxiety or stress Staff were lovely and very helpful Very professional Understandably that results will only go to the physician that ordered them Very happy with my experience

Will gladly go there again if I need to

I had a self referred MRI done a week ago - very professional staff - clean and very modern environment - phone call informing me scan results not great followed by written reports and access to images Thoroughly recommended

You are treated like you re the only person in the centre

I was referred by my chiropractor for an MRI on my pelvis SIJ and received an appointment at Taunton Diagnostic Centre within a few days of being contacted I admit to being extremely apprehensive about the procedure as not only am I unable to lie flat on my back without being in some serious pain I also suffer from claustrophobia I needn t have worried the table was covered in a soft mattress my head was protected by soft foam and was raised causing less strain on my back There were also arm resst for my comfort and a wedge to go under my knees I felt surprisingly comfortable during the entire scan As for claustrophobia - a mirror on the ceiling of the tube reflected a screen on the back wall where graphics of a soothing nature scene were displayed with fluffy clouds flying birds and moving hot air balloons This meant that not once did being in the enclosed space bother me I was looked after extremely well from the moment I arrived in reception to the moment I left Sam Donna and Pravin made sure I was comfortable relaxed and explained everything very well to me I cannot recommend the service enough

Brilliant service

Hardly any wait staff friendly and very professional clean and tidy everywhere would recommend to anyone who has the option to have their scan there

MRI team at chase farm hospital

The service provided from reception to the lady that made me a coffee after my scan was exceptional Once I was escorted into the side room Maria made me feel like I was the only person in the department She was attentive and extremely polite when filling out the forms When I was called through to the scan room the staff in there were no different attentive polite and very friendly They made me laugh with the signs they did through the glass for Coffee I asked what the sign would be for Hot Chocolate we had a giggle when she showed me Overall it was a very fluid process which made the whole experience very relaxing and stress free The only thing I would recommend is some sort of entertainment in the room whilst waiting the hour for the liquid to do its thing Either a TV or radio to choose from an hour is a long time when there s a clock above the door Please read this to the staff that were on duty on 26 3 25 to show my appreciation of their amazing service PeterThe guy on Crutches

EXCELLENT SERVICE FROM START TO FINISH

Brilliant service I was well informed and made comfortable by each and every staff working there Biju ensured I was comfortable and was very professional Thank you Biju and to the whole team

The survey covered it

Was looked after from the beginning by very nice staff MRI team were very good with my mum Took there time with her the whole time she was with them

Nice staff good services

Due to the nature of an MRI SCAN I was advised by the Physiotherapist to expect a waiting time of 6-8 weeks for a CHRONIC HIP ISSUE which has seen me attend A and E TEN TIMES in SIX WEEKS with the pain varying from 4 10 to 10 10 in its intensity I requested the contact number for the MRI Department and on calling was told that I had an appointment on 13th of April 2025 This was great news as it was less than two weeks in the future However the receptionist asked if she could call me back in half an hour Which she did and she asked me if I could possibly attend on the following day at 07 00 to fill out the forms prior to having MY MRI at 07 15 I was SO impressed with the SERVICE that at long last would hopefully see a resolution to my PAIN which has been consistent for so long Special mention please for ANGEELA and PAM and all the other team members at the MRI Department at WEST MIDDLESEX HOSPITAL Thank you all so much for your support