Based on authentic user experiences
David Bentley
6731 reviews
N/A
5 months ago
NEVER EVER AGAIN
Will never ever use them again I have ensured over a hundred trips and only claimed one Which they never paid out I had to research other alternatives discovered I already had travel insurance with my bank So they did me a favour Never ever
JW
6731 reviews
N/A
5 months ago
Never ever buy insurance from this company
We decided to book a cruise with hays travel around the British isles they recommend Allianz insurance to us and in particular there gold cover because my partner only has one lung after having lung cancer many year ago we took out the cover with allianz hoping never to make a claim unfortunately five days into our trip we both had covid and we re very unwell At this point the ship was docked in Greenock Scotland and then going onto the Orkney isles then France We saw the medical staff on board and told them of our situation and said it was dangerous to carry on further because Kath having only one lung We only saw the nurse no doctor was available to see us at the time therefore we decided to disembark the ship and make our way home We contacted Allianz claims department and filled the necessary forms for the curtailment of our trip Two months later they phoned us to say they were not paying out because we left the ship of our own accord We told them it was dangerous to carry on because of kath only having one lung and in danger of being seriously I ll we complained but it made no difference they were heartless and dismissive of our circumstances we advise anyone never use this company from reading all the bad reviews I have wrote a letter to the ombudsman over this company and the way they treat clients
Caden Cathcart
6731 reviews
N/A
5 months ago
Appalling claims service
Appalling claims service - extremely slow never acknowledge emails and customer service next to non existent By looking at the number of bad reviews doesn t look like they can do much about it
Julian Sampson
6731 reviews
N/A
5 months ago
Please stay away from this scamming
Please stay away from this scamming outfit They are serious fraudsters that need to be investigated shocking
Ray
6731 reviews
N/A
5 months ago
I join nearly all the other reviewers
I join nearly all the other reviewers in awarding the minimum possible rating to this company They seem to have the objective of making the task of submitting a totally legitimate claim as difficult as possible insisting on hard-to-obtain documents when valid unambiguous alternatives have already been supplied to them I will be making a formal complaint to them AVOID
Leonardos Leonardos
6731 reviews
N/A
5 months ago
Agree with everyone else on here
Agree with everyone else on here Took out their home emergency cover - it s simply not fit for purpose They send people round but they aren t allowed to touch move anything which is pretty pointless when you have a major water leak from pipes coming out of the boiler that go behind kitchen units Every time I suggested anything there was a block put in the way or a reason why they couldn t actually do anything Complete con I will wait the min 8 weeks before taking this to the Financial Ombudsman As it sounds like I won t get a reply from them How can such a relatively well known brand be allowed to operate like this
power and gadgets
6731 reviews
N/A
5 months ago
FRAUDS
Terrible won t even answer emails try phone them and the call fails Absolute frauds and shouldn t be allowed
customer
6731 reviews
N/A
5 months ago
Allianz Travel Insurance Worthless
Your travel insurance which is obviously supplied to banks for their package bank accounts at very low rates is not worth the paper it is written on As others have commented thank goodness when I made a claim last week It wasn t for an emergency or illness You are the breed of insurance company that does everything it can to not pay a penny unless you are absolutely forced to
Felix A
6731 reviews
N/A
5 months ago
Poor customer service during the claims
Poor customer service during the claims process difficulties reaching representatives long wait times confusing communication and challenges getting claims approved complicated and unclear coverage basically they don t cover anything
kim
6731 reviews
N/A
5 months ago
Allianz Assistance - Travel Insurance
This review is for Allianz Assistance - Travel Insurance All I want is a certificate of my travel insurance so that I can apply for a tourist visa Several emails and calls later nobody is reachable at the insurance company Their automatic reply when calling We are closed today due to a public holiday -- There is NO public holiday in Bavaria on 24 01 Unless they are still on their Christmas holidays Honestly stay away from this company and hopefully I will NOT need to make any claims during my travels