Allsussexrecovery Reviews

Excellent service really friendly and

Excellent service really friendly and quick to respond

Amazing timing and response

Amazing timing and response Always helpful when you need help

Highly recommended

Aaron was very helpful really quick and efficient and would highly recommend

AVOID THIS CON COMPANY

Booked the day before to transport a classic car from one garage to another up a shared drive Eventually turned up 1 5 hours late after several calls Before loading the car made it clear where the car needed to go again told not to worry they can do it As the car was being loaded had call from company sending me payment details to transfer 300 to Wrench did not work first time did not have a trolley jack other tools although made it clear the brakes could be locked on they were not but instead had flat tyres Damaged wing pulling the car out of garage At destination said he could not get it up the drive Told to call company because promised they would be able to do it Tried to explain the situation and was shouted down and swore at said I had not paid yet 1hr after sending me the details and told car would not be off loaded until payment received I was not made aware of this in advance Threatening text messages saying car being sent to yard until payment made and an additional 300 would be due to return the car No receipt or invoice for payment as was promised took video of me handing over payment to driver because this is a con Had to help push the car off the truck just left at the beginning of a long drive Managed to sufficiently inflate the tyres and move the car to the agreed location ourselves Only mistake was being naive and not checking reviews first DO NOT USE

Rip off

My partner hit a pothole and burst two of his tyres Was told they would get to him within 60-90minutes 4 hours later they recovered his car A 5 minute journey to the nearest garage cost 250 Massive rip off in my opinion

Do not use this company to have your vehicle towed

My experience today The only reason I have put one star is to get this review out I had a flat tyre over the weekend AA was unable to recover and tow my Volvo I did an online search and yes should have come here The first sign of trouble was when the person on the phone called me love - but familiar but moving on - set a date to tow vehicle for today gave credit card detail and time Driver was 2 hours late - but that wasn t as important as the rest 1 was told I could pay by Visa - Vehicle operator said no only cash - which meant I had to go to the bank 2 Vehicle operator rang me 4 X and sent 5 VM messages - insulting saying where is the money - would only accept a bank transfer at this point 3 I get to bank to transfer funds one hour later after he has departed 4 I am sent 2 images of the Volvo service centre - but my car is in only one of them 5 Vehicle operator refuses to hand key to the service centre - but LEAVES THE KEY ON THE TYRE AND THE CAR IN A PARKING LOT THAT IS NOT VOLVO s 6 I am charged 234 GBP with VAT with no receipt or VAT number or invoice 7 Hung up on 4 times by company owner director who refuses to give his name other than Joe - to my question of full name - responds with Bloggs -his name is Brendan Horner of Halifax UK He is actually under BH Recovery trading as All Sussex Recovery Cowboys to say the least - and non tax payers too

DO NOT USE THIS COMPANY

I booked in advance to recover my vehicle but the appointment time came and went and the driver didn t show when i phoned him he said he would be a couple of hours so i got on with my day but he still hadn t shown 3 hours later so i called again and he said he was half an hour away Again he didn t show so when i phoned again he said he would definitely do it by the end of the day He didn t and when i phoned first thing the next morning he said the vehicle was loaded and on the way As my house is 20 mins drive away from the vehicle i went to check after not hearing from them for a further 3 hours and the vehicle was exactly where it had been all along and was certainly not loaded and not on its way DO NOT USE THIS COMPANY They consistently lied about collecting the vehicle and didn t call back when they said they would I have found a less expensive and more reliable company to use instead If i could give them no stars i would

Dishonest Liars Expensive Do NOT Use

Dishonest Liars DO NOT USE 25 miles 300 VAT 50 deposit Me how much is the rest of the fee ASR lets get it recovered and see how we can help Waited 2 hours 45 minutes for recovery after being told it would be 30-40 mins Booked at 15 45 and recovered at 18 30 Called several times to chase and was told he was held up he will be there in 15 mins 16 30 The recovery driver confirmed he didn t get the job until 16 45 DO NOT USE DO NOT USE NOT VAT REGISTERED