


Based on authentic user experiences
Axel
6731 reviews
N/A
6 months ago
DO NOT LET THEM GET YOUR REAL EMAIL
Just the worst DO NOT GIVE TGEM YOUR REAL EMAIL Nothing you can do will stop their spam after your order tysts to the point where they even spam you they actually apologise for doing it What a disaster of a scamming pack of scumbags
Asmir Brkic
6731 reviews
N/A
6 months ago
WORST COMPANY
WORST COMPANY Don t ever please purchase anything from this company Find some more decent and trustworthy companies please You will be disappointed if you buy from this company
Shaun Taylor
6731 reviews
N/A
6 months ago
Will deduct 2 handling fees for same return
They charged two separate handling fees to return the same item I purchased the item for 25 and I m getting back 15 76 Do not buy from here unless you are 100 sure you will not have to return it
Mr tom woodcraft
6731 reviews
N/A
6 months ago
Purchased a couple of items with this
Purchased a couple of items with this company A strap arrived broken so I thought no big deal I will contact support Support sucked the folks had to get it approved as it was not their department Once I got the approval they said they will provide tracking 4 days later still nothing I will never buy any thing else from them again If a company is good I don t write a review but if they are bad I feel like a have to let folks know Thanks a lot Alpaka for making me waste time on you
Jb
6731 reviews
N/A
6 months ago
Not on your side
Order was lost in the mail they refused to reship or refund Unfortunately we re unable to reship your order since this isn t insured Nice
luftkuss
6731 reviews
N/A
6 months ago
Terrible shipping speed
Terrible shipping speed After ordering all THREE of my orders they shipped after 5 days of ordering Really ALPAKA
Sam Smith
6731 reviews
N/A
6 months ago
Excellent product but ripped off
Excellent product but when i checked out I paid tax and shipping and believed the product to be shipped from within the EU When it arrived I incurred an additional 41 86 in fees making the bag way more expensive than I expected and more expensive than another product form within the EU Happy with the product by feel ripped off the by the company money lost so I will never return and suggest other learn from my issues
Daniel Fajardo
6731 reviews
N/A
6 months ago
First time and last time
First time and last timeDo not buy if from the U K delivery time was alarmingly slow as everything is shipped from Hong Kong in my case I needed to return the item It is on the customer to pay tracked shipping to Australia to return it in order to initiate a return they need to review and then send follow up to approve your return this alone took 4 days the product is fine if not a little over priced the shipping and returns policy is insanity and unethical would d not consider buying any products in the future from now on
Michael Chubey
6731 reviews
N/A
6 months ago
I wish I could give ZERO stars
I wish I could give this a zero star The customer service is AWFUL I purchased something from their outlet sale l and it never arrived I was contacted by support they called me the wrong name and asked if I received the product First of all how do you not have the tracking information to see if it was delivered second I had not received it Long story short they offered me a refund which I did not want I wanted the product that I paid for They were unable to ship me another one after I requested that I did not want a refund They ended up refunding me the amount which I did not want Also I can no longer look at reviews or make a review on their site or app They make it so the people that have had a bad experience are silent and can t let anyone else know It s a ridiculous company and it s terrible customer service
Jay
6731 reviews
N/A
6 months ago
RETURNS ARE A JOKE
RETURNS ARE A JOKE BUY ONLY IF YOU ARE 100 SURE YOU WANT THE PRODUCT IF YOU LIVE OUTSIDE US AND AUSTRALIA Email I got from support Unfortunately we don t have a warehouse in Europe Our products can only be returned to our warehouse in the US for US customers only and Australia International Returns While checking out the cart It should be stated clear that returns are as expensive as products of course it was hidden and only if you actually want to return you will learn this I love the products and would love to buy more but I was shocked to know that return is basically just an arrow in the knee gotta look for another shop