Based on authentic user experiences
Danny
6731 reviews
N/A
4 months ago
Good product
Good productNice app
Klant
6731 reviews
N/A
4 months ago
Nice app
Nice app clear and easy to use
Mark
6731 reviews
N/A
4 months ago
Top kwaliteit
Kwaliteit perfect Service top
Dirk
6731 reviews
N/A
4 months ago
Reliable battery system with an hybrid
Reliable battery system with an hybrid inverter Via app or on the machine you get a clear overview of the status of your system your battery Load
Marnix
6731 reviews
N/A
4 months ago
Both website and app are user friendly
Both the website and the app are user friendly Because it s connected to the internet an external service Jabba Energy can control the charging and discharging of the battery through the use of an algorithm This will maximise the efficiency without the user having to change the settings manually on a daily basis
Anahi
6731 reviews
N/A
4 months ago
Good
Best We have had our solar panels and home battery for about 6 months now In general we are positive with the purchase Sometimes it is a pity that the stored stream is processed very quickly Charging sometimes takes a long time Processing often goes much too fast Can everything also come in Dutch Regards
Mark
6731 reviews
N/A
4 months ago
I got my battery in may 2022 I bought
I got my battery in may 2022 I bought this to prevent power cuts who are frequently in my region I am still waiting till mister Koecken Patrick from Voltedge Solar in Zonhoven will adjust the programming in my 10 000 euro battery No I am no happy at all with your services and dealers
Dirk
6731 reviews
N/A
4 months ago
Beware of software problems
Monitoring software problem AlphaEss does not provide service and does not respond to my problem The problem has been going on for more than a year and AlphaEss is doing nothing at all I paid 13 000 euros and have no control over the operation of my battery system
Marnix
6731 reviews
N/A
4 months ago
Contacted Alpha about useless app
Contacted Alpha about their app not working and they couldn t be less helpful if they tried
Anahi
6731 reviews
N/A
4 months ago
Post Sales Customer Service
Post Sales Customer Service non-existent I have had 3 Kw system for 2 years but for much of that time it does not sync with wi-fi I ve had to replace the dongle once before which stands proud of the system and is highly susceptible to damage with the slightest contact poor design The system again registers fault and dongle signals red but Alpha-ESS does not respond to numerous requests for help via email 6 days