Based on authentic user experiences
Judy
6731 reviews
N/A
6 months ago
Criminal enterprise that sells products contaminated with carcinogens
The levels found in the products that the EU has recalled have been a maximum of 0 02 mgs kg which is equivalent to 0 02 ppm If your product contains 4 ppm the amount is very high and as you know there is no safe limit for exposure or intake of ethylene oxide which is carcinogenic mutagenic and teratogenic It is false that EO is found naturally in those foods that you mention When it has been detected in them it is because it has been added I do not understand how they did not withdraw their product much earlier and I do not understand how they warn me of this enormous contamination after a month of having bought it when logically I have already consumed everything It is totally unacceptable that a company like yours that claims to have the ISO GMP certificate that was the reason why I bought their products has taken so long to report this contamination when it was already known since November 2020 It is clear that Some of the ingredients were bought in countries like India AND WERE NOT ANALYZED Rest assured that I will take all legal action in my power to report this malpractice on the part of your company because my health no matter how much you say otherwise is at serious risk because of your negligence Mariano
Julia
6731 reviews
N/A
6 months ago
The chik n Fajita is a total WASTE
The chik n Fajita is a total WASTE Do not waste your money assume other burritos are similarly filled I opened it up after already cutting off some excess tortilla and there was barely enough filling to take up a street taco sized tortilla
AHeart
6731 reviews
N/A
6 months ago
Delivery was poor and product out of date
I placed an order on 9th March for two boxes of Vegan Double Chocolate Brownie protein bars had no response from the company about an expected delivery date I questioned it via email on 18th March no response Tried again on 19th March received a reply saying they were on their way They arrived today and all the bars are past their best before date so will have to go in the bin I have emailed customer services and will update this if I get a positive response So far very disappointing and will not be placing an order again
Quynh Nhu
6731 reviews
N/A
6 months ago
Ridiculous After one month and more than 15
After one month and more than 15 messages with the customer service I didn t received the order and I didn t received the refund
yian
6731 reviews
N/A
6 months ago
They do not honor they BOGO
They do not honor they BOGO Will not reply or email you back This has been going on since the end of March until Now 04-14-2024 I think they are scam thus be very carefull with what say are plant based foods Look up the problems with milk are other problems with Alpha Foods
Fabian
6731 reviews
N/A
6 months ago
Terrible service out of stock but let
Terrible service out of stock but let me order on the website told 2 day delivery After a week and a half and a few emails with no response I finally got a response after messaging to report as fraud I was given my refund but not handled well at all Poor service will never use
Diana R
6731 reviews
N/A
6 months ago
Awful customer service
Awful customer service Waited weeks for order to be shipped Being ignored when asking for refund Selling products they don t have available
Marc Siebertz
6731 reviews
N/A
6 months ago
Worst customer service scam marketing
Worst customer service they wrote will reply to you within 24 hrs is a lie I fished my order and one product show up it s an ad I click on then they purchased me for this product Tried to cancel but they ignored Scam
Diana R
6731 reviews
N/A
6 months ago
I cannot recommend
Unfortunately I cannot recommend neither the company nor their products The protein powders don t taste particularly good and some of them can give you a nice diarrhoea due to certain ingredients erythritol They encourage people to try their products risk free saying they will issue a refund if you are not happy There is a catch though you need to send any item you are not happy with to Germany for a lot of money even though they are already opened so they are unable to resell them anyway If you are in the UK and you are looking for a good plant-based protein powder try Nuzest or Form Nutrition - they have great products and good customer service
Marc Siebertz
6731 reviews
N/A
6 months ago
Almost 2 weeks I have orderded products
Almost 2 weeks I have orderded products and I don t have any news about it I contacted the support and haven t received any response from them I hope the products are good but logistics and support was awful