Alphatechapparel Reviews

Avoid this company

Absolutely miserable experience They sell products that are on back order they don t tell you they re on back order when you place the order and will refuse to cancel and refund your money when you find out the order is on back order I told them I couldn t wait a month I needed a coat right away I asked them at least a half a dozen times over the course of several weeks to cancel refund my order and they refused over and over again with just one excuse after another I finally filed a dispute with my credit card company Don t buy from these people They re terrible

Alphatech Scam

Do not purchase anything from this company It is a scam When you try to return an unworn item they deny the refund and say that it was damaged without offering proof or a return of the item Please Google the company and read similar reviews as well as Better Business Bureau reports

Disgusting company and service

Disgusting company and service These are scammers I bought a jacket for my son in January 11 and in February they wrote me that the goods returned to their warehouse I asked for a refund back since the ski season was over and in these two months I had already bought a jacket from another store They initially promised to return the money but nothing happened within three weeks They ignore my letters and do not respond to the request Three months later they wrote to me that due to the refund policy they would not return the money to me either order their jacket again and pay extra for delivery again or leave the money in their store and choose something else But I don t want to mess with them anymore I want my 200 back

Scam company Do not purchase anything

Same thing happened to me I returned my jacket for a different size and they refused to send me anything and kept my money stating it smelled like cologne My son tried it on few a few seconds to see if it fit and I put it back in the return package a few days later They kept my money and coat Never purchase from this company Scam

Terrible experience company service was

Terrible experience company service was terrible the customer support was rude and the fees imported on my item was half the price of the item itself which is already too expensive don t know why I ordered do not make the same mistake

I placed on order and product never

I placed on order and product never arrived The tracking info is in accurate Tried to contact the company on two different occasions and no response Not a trustworthy company

I don t want to leave a bad review

I don t want to leave a bad review because I m sure the product is great and the guy I ve been emailing seems nice But if you order from Canada be aware that you are going to get nailed with a big charge for customs and taxes The 180 dollar hoodie I ordered is over 300 canadian and I was informed after it was sent that ups needs an additional 150 upon delivery Which I can t do so I have to reject the package sadly And if you reject the package like I am going to have to you will not get a refund when they receive it back You get a store credit minus the return fee which i cannot use and will result in another huge ups Charge anyway I m so bummed as this was a gift I hope in the future they can somehow forewarn other Canadian customers that this can happen

Know before you buy

I didn t love the fit and feel of the product I attempted to return and was notified only exchange or store credit I had been emailing with customer service prior to ordering and was not informed that no refunds There was nothing in the ordering process that said this either I would not have purchased the product had I known this I like to support small businesses but this no return policy is absurd and bad business

Never received merchandise

Hoodie jacket that was 180 was supposed to be mailed out by Dec 18 to me I put in a cancellation of the order on Jan 3 when it still hasn t been shipped to me I bought another jacket Within 30 minutes of me emailing about cancelling order they then said they were about to put my order to ship If it ships I will have to pay for shipping to return and a restocking fee I emailed again asking them to cancel the order and not ship it I put in a dispute charge with my credit card