Alunotec Reviews

AlunoTec is a wonderful company to do

AlunoTec is a wonderful company to do business with I have done several projects with them and the customer service from start to finish and delivery is extremely professional My representative Hazel worked through every detail with design - pricing- selections - fabrication - delivery and install

Good communication throughout

Good communication throughout we were able to size up and order with no problems Delivery was as planned

Purchased from UK and yes I did worry

When you spend a lot of money pay in a foreign currency to a company you don t really know in china it seemed a bit scary YES I DID WORRY But NO need this company is outstanding From day 1 of my enquiry Scott from Alunotec took care of everything for me Samples sent FOC structural drawings electrical diagrams all prior to payment Be prepared for a long delivery time as this arrives by sea to a container port You also need to fill out customs and import duty forms and make a payment nothing too difficult Everything arrived on time all the items were individually wrapped in a transported in a strong plywood box All components are engineered to a very high standard which made assembly easy Scott was always available via WhatsApp if I had a question After sales customer service is excellent and spare parts if you should ever need them Even with the delivery and duty costs it still works out half the price of uk companies

Top quality pergola

Top quality pergola The material and craftsmanship is excellent quality packaging TOP quality assembling was easy following their tutorial when I have issues regarding the assembly got a top service from their Technical Support I will highly recommend them Thank you Sott and Team

Great Product Great Company

From the start my experience with Alunotec professional and efficient I dealt with one person from the beginning and Scott was very knowledgeable helpful from design to construction of my Pergola to the delivery from China to Ireland door to door Alunotec also were very helpful putting my pergola together on site at my Home I would have no problem recommending Alunotec for any Pergola needs

Aluno Tec is a very trustworthy

Aluno Tec is a very trustworthy company Over the years I experience a pleasant cooperative attitude Their products are from an exceptional quality Transportation from start to end went smooth My contact agent Connie Wong is a Wonderfull guide through all processes I certainly recommend this company Willem Mouissie Caribbean

Very good company and good quality

Very good company and very nice contact with Ada The quality of the pergola is very good and very easy to assemble

Best pergola ever

Alunotec s team is very efficient they took their time to explain and compare their different products with me they supported me all through the transaction and always gave me updates The pergola came very well packed each pieces were packed and protected individually Their products are very high quality not to be mistaken with store bought pergolas Very happy with this purchase

Highly Recommend

A fantastic sales team in Katrina and Scott and excellent engineering of the product I ordered 4 motorized and wi-fi enabled screens for my 12x16 pergola and AlunoTec did an amazing job in fulfilling my order Katrina was highly responsive and helpful right from the beginning when I had a lot of basic and crucial questions about the product and the process and Scott got involved a little later to answer all my technical questions patiently and thoroughly They sent over documentation photographs videos and live pics to illustrate and demonstrate how each part worked and the engineering which required accuracy at a fraction of a millimeter level was up to the mark Katrina and Scott provided exemplary service through-out the process including shipping questions and support AFTER the product arrived and was installed I can understand the concerns or skepticism in ordering a product like this remotely but I can say very confidently that AlunoTec has it handled both in terms of customer satisfaction and cost-effectiveness I highly recommend AlunoTec to potential buyers