Amazon Reviews

Amazon supports bad actors

I am a regular Amazon customer spending substantial amounts online per year I ordered a pair of AirPods from what appeared to be an Apple Store on Amazon Got them but they would not update Apple support confirmed that this was because the serial number did not match the AirPods meaning the content was replaced so they could not register it nor help They also confirmed that Apple does not have a store on Amazon so the page purporting to belong to them is false I returned them to Amazon April 24 within the deadline but never received reimbursement and the online system shows they were not received back though DHL confirms that they were Contacted support twice but never got a refund nor my package returned More and more Amazon is turning out to be a haven for bad actors

Placed an order two weeks ago

Placed an order two weeks ago Still has not shipped and they will not allow me to cancel Absolutely no way to contact them No email and the customer service number is not working I would give them 0 stars if the option was available Will never under any circumstance use them again

TAKE VIDEOS OF the unpacking of your orders from AMAZON

TAKE VIDEOS OF the unpacking of your TAKE VIDEOS OF the unpacking of your orders from AMAZONThey are sending cheap items instead of the expensive item you have ordered to their Prime members and not only They will send you the wrong product and after they will claim the money back when you return it back claiming that YOU sent back the wrong product and that they sent the right product and they will charge you again for the original product and get what they want to keep the presumed wrong product as well and keep your money also

Awful incompetent and a complete joke

Waited at home on numerous occasions for nothing to be delivered after having 35 successful deliveries Add to that the pathetic customer service Customer service ha no such thing Told twice DHL would arrive for a return Again 2 days waiting at home for nothing The 3rd time an agent explains the procedure is different and I must arrange not an agent even though I was given a specific time DHL would arrive The agent didn t care at all when explained wrong advice given by 2 other colleagues and I had wasted so much time waiting I m from the UK and Amazon UK are great But Amazon Mx don t give a damn Only use as a very very last resort The last agent wouldn t tell me how to make an official complaint

Amazon doesn t post honest negative reviews

I have been a great customer to Amazon for years and am considering not shopping there any more They have terrible third party sellers that make your shopping experience a nightmare When you leave honest bad reviews Amazon rejects them Amazon only posts good reviews as if they are paid to reject the negative reviews This is not good customer service How can you do that to your loyal customers

my accout its been blocked and i cannot

my accout its been blocked and i cannot access either to my orders or the account on the telephone theyare clueless and dont know what to do the money they took it already from the credit card but still no goods arrived at destination horrible experiencei order the stuff on the 25 of november

I am about to cancel my Amazon prime

I am about to cancel my Amazon prime Mx and also my us membership I am currently residing in Mexicoand because of that the television service is essentially valueless Do NOT bother signing up You cannot get most US content and are much much much better off with Netflix I just tried to watch the Bears game on Thursday night football without success Amazon prime SUCKS

Amazon Mexico failed to ship me a

Amazon Mexico failed to ship me a laptop for a work expense My laptop got detained at the U S border and now Amazon is holding onto my 21999 Pesos for up to 4 weeks They offer no English support in a country that has hundreds of thousands of Americans and Canadians living in Mexico as ex pats For one of the biggest companies in the world they should invest in their CX

I have used Amazon Mexico for 2 years

I have used Amazon Mexico for 2 years and until recently was totally satisfied with them However this month everything I ordered was returned by the courier service I received nothing DHL has always delivered my packages promptly and on time Whoever they are now using doesn t even bother to deliver they just return everything So I guess I will be saving some money because there is no point ordering anything from Amazon if I can t receive it