Ambienteufh Reviews

Ambiente were recommended by my heat

Ambiente were recommended by my heat geek installer as I have installed my own underfloor heating My first issue was that I was never provided with a parts list of what would be delivered for the install They just provided a broad outline of parts and the design Stupidly I paid up and went ahead Included in my delivery and obviously charged for were 2 rolls of edge tape which weren t required as I had already purchased these elsewhere and installed them in preparation Also 5 rolls of tail tape were included which also weren t required The design had the pipework at various spacings but mostly at 250mm centres I have subsequently learned that 150mm centres would be much better Unfortunately my system is now down and screeded so there isn t anything I can do about it Through no fault of ambiente my heat geek recommended that I purchase the ambiego self balancing actuators I bought 7 of these for the install and it now transpires that they aren t required I requested to return the goods that I don t need namely 7 ambiego actuators5 rolls tail tape2 rolls edge rollThey have agreed to take them back and provide a refund less a 25 restocking charge I think the restocking charge is excessive and up to now they have failed to give me a breakdown of the refund I should have been provided with a detailed parts list at the outset with itemised prices This would make any returns transparent and I would have not ordered the tail tape and edge roll to be part of the delivery Very disappointed with this company I had an alternative quote from the Underfloor heating store and really wish I had used them