America-today Reviews

Terrible uk services for UPS

Terrible uk services for UPS Are you aware how bad UPS is in the uk There are nothing but bad reviews and complaints There s a Facebook page related to the terrible service Does anyone in the American original company care Please look and see Don t send anything to the uk it won t arrive Phoned today package is now considered as lost by UPS nearly a month of nonsense and incompetence

Terrible DISRESPECTFUL service

Pathetic company with no respect for their customer I ordered a rain coat with them and have waited now almost a month to receive it After several visits to their stores and email exchanges they have finally decided that the rain coat has been lost and they will refund me the price No compensation whatsoever was offered for the time and effort I have wasted trying to figure out this situation I spoke to one of their workers on the live chat another hour waisted and after a long discussion and explanation that I should receive more than a refund they offered a 10 discount which I already have as a student Pathetic is all I can say If they were a fair brand like many other clothing companies that I have ordered from they would offer the rain coat for free at this point or at least a respectable 10 discount for the next order This is just A JOKE I DO NOT RECOMMEND to anyone

No respect for customer

No respect for customer just cancelled the order

Horrible fish smell

Horrible fish smell on the rain jacketI bought a Janice rain jacket from online shop and when I received the package there was an unbearable fish smell as if the jacket was packed with the fish itself I waited a few hours but the smell is not going anywhere And the worst thing is the product is not suitable for washing or dry cleaning That is unbelievable and I have to pay for the return fee That is unacceptable I really don t recommend anybody to shop from online sale

Bad quality jackets

I bought 3 Janice Rain jackets in different colors during the last year I got it from the closet to wear on this autumn and all them are falling apart peeling off and unwearable I contacted the company who said they can t do anything about it as I do not have the fiscal cupoms anymore and it is more than one year ago I would never pay 80 euros in a jacket that I have to throw on the garbage after an year Hopefully more people will read it and do not have to have all this waste

Don t buy your rain coat here

Don t buy your rain coat here The quality is incredibly poor and the customer service provided by America Today is equally disappointing I bought a rain jacket in September 2022 and when I started wearing it again this autumn I noticed that the outer layer was peeling off in multiple places rendering the coat completely unwearable I went to the store they couldn t do anything about it Spending 90 euros on a raincoat that I have to discard after just one year of use What a waste of money and resources Save yourself the trouble and find a more reliable and durable option elsewhere

2 purchases both bad experience

Unfortunately I have 2 bad experiences with your products first one I purchased 1 rain jacket for my wife on the 1 of July 2023 from Utrecht shop and out of sudden last week it start to grow pump shape bubble in the back of the jacket then the rubber start to torn off Furthermore 2 weeks again I buy rain jacket for myself when it reached home the was a sign of wear and use of it and also there is small torn in the right shoulder And that s why I return it back

The white t-shirt arrived dirty

The white t-shirt arrived with brown spots like coffee The company requested me to pay 1 99 for return shipping It was already the second time I made such an experience with white clothes Two articles I ordered and paid were suddenly out of stock Such a bad experience