


Based on authentic user experiences
RICHARD CARTWRIGHT
6712 reviews
N/A
1 year ago
American Auto Shield is a very
I thought I had coverage on my car repair but it wasn t covered however it was explained to me what was covered I will remain customer for service if needed
Dexter Williams
6712 reviews
N/A
1 year ago
Very smooth process
American Auto Shield is a very trustworthy company I know that they respect my privacy and they will not share my information with others They also do what they promise
CAROLYN M
6712 reviews
N/A
1 year ago
Our family broke down in Ocala Florida
Very smooth process No problem with my car repairs Repair shop was very happy with the process as well
Roderick Simpson
6712 reviews
N/A
1 year ago
Well from start to finish everything
Our family broke down in Ocala Florida and Carshield was there to get us the tow we needed and a place for the car to be fixed We had one representative on my husband s cell and another on my cell making all of the arrangements while I communicated to each one what the other was doing Claims and finding a place to fix the car and the other setting up a tow It definitely calmed my nerves down knowing Carshield had my back in time of need in a strange town The tow company was great too Very polite and very helpful as to tell us where we could find places to eat or stay if needed Our car was fixed the same day Don s Garage in Ocala Florida went over and beyond in getting our car fixed the same day They even stayed past their closing time and called us to follow up that the car was still doing okay Great service
DAN O
6712 reviews
N/A
1 year ago
I was one of these nasawyers
Well from start to finish everything went great no delays the transmission got to the dealer as promised they finish my truck and now I m back rolling great job
ESTHER MARK
6712 reviews
N/A
1 year ago
My first time called made not familiar
I was one of these naysayers at first Then they stepped up to the bar thru Tmara Steve You know who you are TC SC and came thru just like their infomercials said they would It s refreshing to get what is advertised these days imagine that You can t go wrong with this company Give them a chance Oh the company is struggling with an IT issue however they are working through it and doing well I am a real customer and NO I DIDNT GET PAID to say this I am a disabled veteran Viet Nam Era Any other veterans come on in the waters fine You won t be disappointed with them Have a great and blessed day
LAURA
6712 reviews
N/A
1 year ago
Everyone I talked to was very helpful
My first time called made not familiar of procedures but I experience it I know what to do next time Thank you even I have to wait longer days for repairs to be done
JOSEPH ELLERS
6712 reviews
N/A
1 year ago
Help Came Quickly
Everyone I talked to was very helpful They kept in contact With Dick Smith about everything concerning my Transmission They got my Transmission fixed in my 2016 Nissan Altima
Marcia Morrow
6712 reviews
N/A
1 year ago
My Carshield Experience
I had a flat tire and everyone involved in helping me was amazing from the person who I spoke to over the phone to the gentleman from the towing company The entire process was completed within an hour
Valued Customer
6712 reviews
N/A
1 year ago
Claims dept was very attentive prompt
It was such a pleasure speaking with Megan She was patient kind knowledgeable and a great communicator She explicitly stated the procedures for requesting a rental car while my car is being repaired She represents her company well