


American Auto Shipping Best Auto Transport Company
Based on authentic user experiences
Jeffrey Frank
6727 reviews
N/A
5 months ago
The company is scammer be careful
The company is a scammer I canceled the service in the same time when I made the payment I did the dispute in my credit card and the credit card accepted After the dispute American auto shipping threats me and said I am a criminal I send all information to the police of Nevada and I will hire a lawyer ---------- Forwarded message ---------From accounting Date Fri Jan 27 2023 at 8 36 PMSubject Re Invoice 1823 from American Auto Shipping Inc To Anna Zarbin Sure ruin your credit and get a criminal record for a few hundred dollars I guess you re not the sharpest tool in the shed On January 27 2023 3 00 PM Anna Zarbin wrote I will sue the company and I don t make payment because I canceled in the same time I will make complaint in the better business bureau
Pham Phuoc
6727 reviews
N/A
5 months ago
THEY ARE FRAUSER BE AWARE
THEY ARE FRAUSER BE AWARE I AM A TRANSPORTER PICKED DELIVER A CAR FOR THEM WAITED FOR ALMOST A MONTH FOR PAYMENT THEY THEN CANCELED THE ORDER AND PUT IT IN ARCHIVE WHEN I NOW STARTED TO ASK ABOUT PAYMENT THEY HAVE THE AUDACITY TO SAY SOME PEOPLE ARE OWNING THEM OVER MILLION THEY CAN ONLY PAY ME MY MONEY IF THEY COLLECT THEIR MILLIONS FROM PEOPLE THAT OWN THEM THIEVES FRAUSER EVERYWHERE RIPPING PEOPLE THAT ARE TRYING TO BE LEGIT PROVIDE FOR THEIR FAMILY OFF
IMTIAZ TUHIN
6727 reviews
N/A
5 months ago
I tried to cancel the service the
I tried to cancel the service the company doesn t want to cancel and charge me after used my social security and tried to sue me and sent offenses messages
Sharana
6727 reviews
N/A
5 months ago
This is the worst company ever
This is the worst company I ve ever had to deal with ever Once they had my money there was NO communication or coordination from them Nothing I just sat there waiting They don t answer the phone so you leave a voice mail which they will respond to 6 or 8 hours later Email responses from dispatch were absolutely no help Terrible company to deal with Go elsewhere for auto shipping services
Danya Cohan
6727 reviews
N/A
5 months ago
Poor customer service
They were quick to send me the terms and conditions and after sending a photo of my id and card used for payment with everything but the name blacked out they cancelled my order I emailed them asking what the purpose of this was and have not received a response What a waste of time
Mar Marr
6727 reviews
N/A
5 months ago
I had booked my vehicle shipping with
I had booked my vehicle shipping with American auto shipping more than 2 weeks before my pick up date 10 4 However it was delay but no one called me I had called them they said the pick up date will be from 10 7-10 10 They said if i want to pick up earlier i need to pay more 100- 300 I feel like they tried to make customer pay more since i had been waiting about 3 week One of customer service guy said that because i did not understand in english I feel discrimination because my language is second language
Vanessa Palomo
6727 reviews
N/A
5 months ago
Extremely Bad Slow Service
Extremely Bad Slow Service Not Recommended My Car pickup date was 28th Nov 2024 Today is 9th Dec 2024 It has been passed 11 days today is the 12th day they haven t picked up my car yet from the pick up residence I paid the full amount on 24th November It is extremely disappointing and it reflects their inefficiency poor service quality Should Never take service from them
Jazzy Threadz
6727 reviews
N/A
5 months ago
Extremely bad experience
Extremely bad experience The agreed upon cost for transferring my vehicle was 779 out of which 480 dollars was on delivery My friend picked up the vehicle at the destination and the truck driver charged him 800 dollars instead of the 480 and refused to give the car to him My friend asked him for a receipt and he refused to give it and said the company will give it My friend gave the money I called the company and asked them to give me an updated receipt so that I could ask for reimbursement from my company since they were paying for moving They said the driver was not supposed to charge extra After months of sending back and forth emails I wrote to BBB And they tried to rectify the problem But the company started gaslighting me All I wanted was an updated receipt and till date they have not provided that to me It s been more than 6 months I am never doing business with them and strongly recommend against it for whoever is remotely even considering this company There are so many other better auto shipping companies with better customer service at a reasonable rate who do not swindle you like this Also to mention the car reached its destination much after the promised date with no updates at all Not worth it RUN THE OTHER WAY
Vanessa Palomo
6727 reviews
N/A
5 months ago
FANTASTIC
FANTASTIC HONEST RELIABLE FAIR JUST WHAT YOU WANT IN A SHIPPER WHO HAS YOUR VALUABLES YOU GET A GUARANTEED PRICE EXPEDITES AVAILABLE AND IF THEY ARE NOT THERE EXACTLY WHEN THEY SAY THEY WILL REBATE THE EXPEDITE FEE MOST IMPORTANTLY CHECK THE BBB WEBSITE THIS REALLY MATTERS THEY ARE A THEY ANSWER THE PHONE EVEN AT 5 AM ON MOTHERS DAY SUNDAY USE THEM AND DONT BOTHER WITH ANYONE ELSE
Mar Marr
6727 reviews
N/A
5 months ago
Excellent service
Exceeded expectations The customer associate Rachel worked very efficiently to meet my needs and at the end the effort paid back The car was shipped and delivered as planned no issues at all and the process very smooth No need to look anywhere else These people know perfectly well their job and it s worth every penny Thanks Rachel for your help and look forward to do business again in the future when needed