Americandrycleaningcompany Reviews

Shirt ruined-only in for pressing

Have used them for years but they have managed to totally ruin a shirt which was only in for pressing and paid for the premium service for as well Not happy with how slow the resolution is going almost like they want me to go away I won t be Yes mistakes happen but this sort of mistake is really not what a high end business should be doing

Ruined a shirt

Ruined a shirt Good one too Officine Generale Only wanted it pressed Denied everything twisted the truth And I paid for the so called premium service Why would I use them again Why would you

They ll rip you off be careful

They ll rip you off be careful Sent loose covers for a 3 seater sofa all as described on AMC Company web site to be cleaned but eventually was told the price would be more than double as their price online does not include the seat and back cushions of which there are 4 making a complete sofa There is no mention that they only clean half your sofa for that price Complained and was offered a 20 discount so they would clean the whole sofa as advertised and not just the back part below the seat and back cushions We reluctantly agreed as we have no sofa currently and see this morning that they have charged us the full amount As you can see from their reply today they completely ignore the premise of my complaint that a 3 seat sofa is exactly that and seat and back cushions should be included in the price advertised and not just half the sofa Corrupt keep away

NEVER REPEAT NEVER USE THIS COMPANY

I cannot put into words how upset and angry this company has made me 1st they charged me 100 to dry clean two of my very expensive coats one of which had a belt I took all my items home and found notes inside telling me that they couldn t clean either coat properly and when I looked for the belt it was missing The coat was 700 so this was incredibly stressful but I thought I would maybe be offered some compensation but no I was told that it was my fault for not checking the items I was offered nothing not even 5 off the dry cleaning They were rude and accused me of lying NEVER REPEAT NEVER Take anything remotely precious to the store for dry cleaning as firstly it won t be cleaned properly and secondly you may only get some of it back Appalling service

This is the worst company you could

This is the worst company you could you use Sent my very expensive Canada goose coat to be cleaned and altered I took the original popper in so they could put it bk on my coat They lost or stole the popper then said I lied and didn t bring it in The way they sowed the hole together omg was a disgrace shoddy tailoring DO NOT TRUST THIS COMPANY LOOK AT ALL THE BAD REVIEWS SANJEEV where s my Refund seeing as you lie to people and rip them offYOUR REPLY -Says a lot about you to deny and lie AGAIN SANJEEV who I spoke with knows about this complaint KEW BRANCH Your reviews for ruining people s garments and stealing and not dealing with complaints is HIGH Wake up your not what you project Give me my refund

Shocking

The only thing worse than their service is their customer support Damaged my shirts and then shouted at me

Worst customer service ever

Worst customer service ever Spent 200 pounds and never got a shirt cleaned- I am making a full complaint about them for fraud but don t waste your time I think I got three white hair dealing with them

Poorly led business

Shocking business Destroyed my favourite shirt Offered no blame nor apology nor compensation Embarrassingly poorly led organisation with aggressive bullying lying head office Just stay away

Shocking company

Shocking company Customer service at its very very worst Am heading to tribunal with them Avoid like the plague