


Based on authentic user experiences
Royal Williams
6730 reviews
N/A
6 months ago
Bad company they don t care about
Bad company they don t care about customers I drove to a property 10 times to view it and there is still no key They won t let you talk to supervisors or managers
Michael T
6730 reviews
N/A
6 months ago
AH4R-WARNING-READ BBB REVIEWS TOO
We rented a home in Central Florida from Feb 2014 until July of 2020 and had just signed and received a renewal for another year when the house was rendered uninhabitable Why Because despite 4 email warnings and 3 years earlier them having to send a team of 4 men to chain saw and clean up a 300 LB branch from an old oak tree that we KNEW was going to come down they did NOTHING until the tree came down and almost killed me and my 2 dogs Feel free to look at my pics at AHR4R in Florida and you will see-they caused black mold due to THEIR maintenance guy leaving a rag in the air handler and refusing to come check it out until the floor flooded Ignored our warnings on the trees and DIDN T LIFT A FINGER TO HELP US MOVE even though they said they would relocate us to another one of their homes in the nearby area and told us to review the list of their homes available for rent in our area to make a choice THEY SENT US A LIST OF ONE HOUSE They then put a lock box on the front door and asked us to move out ASAP We ended up having to pay more than 500 per month in rent for the house we found By Florida law they were supposed to send us our security deposit within 15 days no claims for damages or offset to justify the delay and we didn t receive it for over 30 days Unfortunately Florida law bends dramatically in favor of the landlord and since this is a multi-billion dollar REIT from Wall Street it is hard to find attorneys willing to take them on SO-I will be filing suit in small claims court demanding a jury trial and trying to get as many disgruntled former renters to help publish all of the results of the trial s so I can show people that as long as you did the right thing paid your rent didn t trash the place and DOCUMENT EVERYTHING WITH PICTURES AND KEEP ALL CORRESPONDENCE with them you CAN beat them They tried to get me to settle for 5 000 but that didn t even cover our additional rent expense moving costs application fees time off work for having to move in 20 days etc I am speaking from experience and I am being honest-READ REVIEWS ABOUT THIS COMPANY BTW-you will see MANY 5 star reviews on their web sites-see how many of them are brand new and how many of reviewers are suddenly deciding to post their first review EVER Check your local BBB and Pissed Consumer to learn what these profit at all cost people are willing to do to their renters Enter your transaction with EXTREME caution You have been warned
Thomas Van Ham
6730 reviews
N/A
6 months ago
Do not rent from this company
Do not rent from this company We have moved 6 times in our lives all with professional movers 5 of 6 were excellent and 1 was good This house was is a disaster AMH does not care a whit about its customers The home was not move-in ready I spent 2 hours and 40 minutes with their service department listing all about 30 issues on the 1st floor So far only one contractor has come to fix anything The PM took a week to get back to me She is worthless And everyone is so sorry They truly are sorry
ayisha Williams
6730 reviews
N/A
6 months ago
This is a big corporation that only
This is a big corporation that only wants your rent money if you re late by the 15th you will be evicted by the 24th so do not rent from here if you ever think that one day you may come upon a time when you re late paying rent you will be evicted before the end of the month You have to pay late fees plus eviction fees This is how this corporation gets their money They don t actually evict you They just charge you for eviction fees even even though they didn t even go to court they still charge for all these eviction fees and take your money run
April Herndon
6730 reviews
N/A
6 months ago
DO NOT RENT FROM THIS COMPANY
I rented from AMH at in Summerville SC and my experience was a complete nightmare After moving out they hit me with a 21 181 80 final bill which included 18 123 50 for accelerated rent even though they made no effort to re-rent the property as required by South Carolina law In fact there isn t even an accelerated rent clause in our lease They re also trying to charge me for light bulbs cleaning the gutters and other normal wear and tear items that are supposed to be covered as part of regular maintenance AMH is even charging us for landscaping services that they were responsible for maintaining throughout the lease To make matters worse they re claiming I owe 540 for cleaning despite the fact that the home was in normal condition when we left and we have time-stamped photos to prove it AMH s unethical practices surprise charges and lack of responsibility for their own duties make them a company to stay far away from If you don t want to be charged for things that aren t your responsibility or hit with inflated bills after you move out do yourself a favor and find a different landlord Renting from AMH will only leave you frustrated angry and out thousands of dollars
Randy Sparks
6730 reviews
N/A
6 months ago
Called their maintenance line
Called their maintenance line told them the toilet water tank was actively leaking into the house even after shutting the water line off under the toilet Was told it was escalated which means we will call sometime in the next 72 hours Never mind there is water leaking into the house So to avoid getting hit with water damage I went ahead and replaced the toilet Was told they won t reimburse me even they I saved them thousands next time I ll just let the toilet leak and destroy their house Don t rent from them they don t fix crap we have a roof that needs replacing but they refuse
Anaim Yllannoc
6730 reviews
N/A
6 months ago
Would not recommend unfortunately
Would not recommend unfortunately Still waiting on Agent to call me back from 2months ago Constantly raising rent with no home improvements I will say maintenance dept is awesome
ayisha Williams
6730 reviews
N/A
6 months ago
DONT USE AH4R THEY ARE HERE TO ADD
DONT USE AH4R THEY ARE HERE TO ADD FINES RAISE RENT ON CRAPPY HOMES SANDRA WESLEY AND KENYA JOHNSON ARE THE WORST PROPERTY MANAGERS THEY LIE AND STEAL FUNDS
Studio Karina Belizio
6730 reviews
N/A
6 months ago
Terrible management and support
Terrible management and supportI would like to warn about the terrible experience we had with AMERICAN HOMES 4 rents We notified them in advance via email that we would not be renewing our lease giving more notice than what was required by the contract They confirmed via email that they were accepting this as valid notice NTV However after we vacated the house they attempted to charge us for two additional months of rent claiming the notice was not valid In addition at the end of the lease I made sure to take detailed photos and videos of the entire house which was delivered in perfect condition Despite this they insisted on charging for repairs to items that were not damaged Even after presenting clear evidence they failed to provide an adequate solution It has now been 4 months and despite countless emails attempting to resolve the situation amicably nothing has been resolved As a result we have decided to pursue our rights in court both for the stress caused and the unjustified and abusive charges Be very careful with this real estate agency as they seem to use unfair practices to take advantage of clients especially those who are not familiar with their rights I would not recommend this company to anyone If you are considering using their services think twice Avoid the problems and disrespect we have faced
Glenn Beasley
6730 reviews
N/A
6 months ago
Worst decision ever
Worst decision ever We had already put in a notice to move out in two months AH4R had a new website for payments I tried to make payments for 5 days using the new site and it would not take my payment I called them and the lady on the phone at the time said they were not allowed to take payments over the phone She told me to try web site again tomorrow that they know there were many issues going on and if that did not work mail it Las Vegas I asked if I would be charged for a late fee she said I don t think so So for the next two days I tried using the site and nothing payment would just sit there and spin So I mailed the payment off and before they even received it I get this eviction notice that I had 14 days to get out I m thinking you cannot be serious I called the scumbags and told them what had happen but did not matter they still refused to take my payment So we just moved out that next weekend They of course took are 2k security deposit and sued us for 5k to this day not sure where they came up with that number I m 62 and to this day only place I have ever had a major issue with Good luck and save yourself some pain and pick a better option