Americanvintage-store Reviews

This Company is to be avoided

This Company gives no indication on it s website that returns are to be paid by the buyer and the address is in France Added to this you have to generate a form to be filled in and sent then wait for their response before you can return an item The whole procedure takes time extra money and no guarantee that your refund will be promptly returned Do not use this website until you are clear about its destination

Overpriced rubbish terrible returns

Bought a 130 jacket online which was 3x the size of what was displayed on the model despite website saying this was the same size as pictured When returning the item they provided no returns label or instructions and had to fork out of my own pocket to send the items back to FRANCE Reading the awful reviews I didn t want to risk them never acknowledging the return so I paid for tracked delivery I am now over 15 down for returning the item Such a waste of money Don t even get me started on their customer service

Uacceptable online shopping - shoppers Nightmare

Uacceptable online shopping - A shoppers nightmare I placed and order in mid January 2019 One month later I still received nothing I complained through customer sercvice where it took them a week to answer - They said they would investigate further Now 2 month later my money have been withdrawn and I still have seen nothing Poor customer service - poor shopping online I would for sure reccomend that others shop elsewhere

Do not use Thieves

The worst Your parcel will not arrive They won t answer your emails or calls They will charge you money for duplicate orders you did not place how is this not illegal They will mess up your information It s just cheap sweatpants If they can t get their basic e-commerce and customer service together then they don t deserve to be in business Shop elsewhere

Horrendous e-commerce experience

Horrendous e-commerce experience Spent 14 returning a coat to France that didn t fit The coat has been returned back to me after being refused at their return address no communication reason given package hasn t been opened just refused Have emailed them 4 times no nobody responds Infuriating Looks like have lost over 150

AVOID

AVOID Really wish I had read reviews here before buying Bought a coat for 140 which looked lovely online Arrived completely crumpled poor quality sits terribly I am so disappointed and horrified that I have to courier this back to France to return at my own expense Horrible service

Customer service

Customer service They are so so rude snd unhelpful Never experienced such a terrible return policy - it s a really really painful process I m currently waiting to return an item - but reading the reviews I m worried it won t be accepted back this is utterly unacceptable Avoid any on line purchase Awful company

Horrible

It s an absolute scam there is no customer service it is non existant Wrote number of emails had no response at all it s two months now Bought a sweater and wanted to return it but decided to keep it when I read other reviews Was afraid to be left with no sweater and no refund I don t really understand or would ever believed such a brand could behave like this How on earth it s even operating still Beware and never order from american vintage online store