Amerlifehome Reviews

Customer service does not exist

Long story short my experience shopping from this site has been an absolute disaster I placed an order for a couch and immediately after placing the order I noticed the shipping address is incorrect I ve spent days trying to get the shipping address corrected by contacting their customer service and I have received absolutely no reply from them at all To correct this I ve tried emailing and each time I get an automated reply from a robot which is unable to help me further This is also the only email listed ANYWHERE except for the email given by the voicemail greeting I tried to email that address and the email bounced back to my inbox since it apparently doesn t even exist I also tried calling both during their listed service hours and outside it always gives me the voicemail greeting that their service department is closed So I never get anyone to answer They have a chat robot on their site which is totally useless as well In fact the responses it gives me are the same ones I get in my email if I use the same question So it appears there is no way to get in touch with a person and their chat bot doesn t provide any assistance Worst of all there appears to be no way to cancel an order without contacting their support So you can imagine that cancelling an order is basically impossible The experience buying literally one item through this website has been absolutely nightmarish and I do not recommend it If there is any mistake in your order there is nobody to contact to rectify the issue

Do not buy here They are scammers

The quality of their products is awful far from wat you spect when you see the pictures honestly I don t know how could they get any positive review Their return policy is a scam They pretendo you to carry the shipping costs

Purchased a fireplace tv stand offered

Purchased a fireplace tv stand offered by this company from Amazon This product had many parts that needed assembly with numerous hardware for assembly After half-way through the process I determined I was short 10 bolts I notified Amerlife and they asked for pictures and other documents It took considerable time to gather the info required and sent them to this company No response I am now in the process of finding similar bolts to finish assembly Will never purchase anything from this company again Don t need this kind of aggregation

I bought a fireplace and it was poorly

I bought a fireplace and it was poorly packaged and destroyed by fedex before arriving to my house Fedex refused to deliver it and amerlife refuses to ship a replacement They asked me to resolve it with fedex No product just scammed