Amride Reviews

The morning of departure scheduled at The Seabird Oceanside CA

The morning of departure scheduled at 11am no contact from driver I called on status no answer left message At 12pm I rec d text ride canceled Thank you AmRide We were left on our own Never again

Ride scheudeled from Nashville to

Ride scheudeled from Nashville to Chattanooga on Aug 30 for a 10am pick up Called the driver the day before and asked her if she could possibly come a little early No was her responce because she had to sleep Ok see you at 10 Ten o clock came and went no driver Called office and received a call back two hours later At 10 45 car arrived No explination or apology Never again

Beware

By far the worst experience I ve ever had with a company Amride willingly took my deposit and then cancelled my ride later the same day due to the fact they could not find a driver I have never received my deposit back and they continue to give me the runaround almost two months after my scheduled trip They will not return my calls and no longer respond to my emails Beware This is a fraudulent company that is not concerned about the customer

The worst

The worst Took my money never showed up Been trying to get a refund for a month They keep blaming me for not getting my money back because I filed a complaint with my bank Filed a complaint with the New York and Florida attorney generals This company is a total scam They will steal your money

I was hired for a Job

I was hired for a Job Amride promised to pay a specific dollar amount for the job 3 weeks after the job I was paid almost 40 less then promised No response from the company to my complaint about it

You re better off booking with Uber

You re better off booking with Uber My mother was scheduled for a ride from San Antonio to Houston on Christmas day No one came at the pick up time 45 minutes after her pick up time I was sent a message that the ride was canceled When I reached out to the driver I was told he had taken another drive across country and was unavailable Clearly they opted to go with the more expensive trip over the one from my mother on Christmas day of all days My poor mother was sitting there with all of the gifts to bring to us and no one came to pick her up on Christmas and the company didn t even have the consideration or decency to tell us they were canceling the trip the day before so we could make other arrangements in a day where there are multiple options for service companies like this definitely find another option They are unprofessional and their behavior is inexcusable

You re better off booking with Uber

You re better off booking with Uber There s a reason they have many 1star reviews My mother was scheduled far in advance for a ride from San Antonio to Houston on Christmas day No one came at the pick up time 45 minutes after her pick up time I was sent a message that the ride was canceled When I reached out to the driver I was told he was given another drive across country and was unavailable Clearly they opted to go with the more expensive trip over the one for my mother on Christmas day of all days My poor mother was sitting there with all of the gifts to bring to us and no one came to pick her up on Christmas and the company didn t even have the consideration or decency to tell us they were canceling the trip the day before or even before her scheduled pick up so we could make other arrangements In a day where there are multiple options for professional drivers service companies like this definitely find another option They are unprofessional and their behavior is inexcusable

End of the road

I have been a consistent customer of this service and have generally had very positive experiences This most recent experience has made it clear this is no longer a service I can rely upon I booked an airport pickup approximately 24 hours in advance of arrival I received an immediate driver assignment and a status update that they were 40 minutes away and on the way I called the driver immediately to let them know they were a day early from the booking They seemed a little confused and said it was their first ride with Amride I tried to contact customer service twice to make sure the confusion was cleared up and we were scheduled for the pickup the next morning No response from customer service The app still indicated the pickup was scheduled for the proper time with the same driver I texted the driver in the morning to confirm pickup - he did not respond but the app indicated he was 20 minutes away from the pickup location I tried calling and my calls went directly to voice mail The driver never showed to the destination for the confirmed appointment and never called texted or responded I also looked up the main number for Amride and tried to talk to a representative I was on hold for probably 40 minutes for the next representative and no one ever picked up They said you could leave a message and they would call back - It s several hours later and still no response I m so disappointed and frustrated That s the end of the road for me

Unresponsive and unprofessional

Assigned driver never returned my call until I used another phone Then claimed he cancelled weeks before Representative Morgan also non-responsive Unknown person from dispatch apparently preparing my refund