Amsterdam-toys Reviews

questionable service

writing this in english to warn any non dutch locals while they have product with decent prices its utterly awful customer service they are not welcoming or friendly and they dont seem to have the care or understanding for tcg community they run a decent amount of events in a good location in a region where there arent many local game stores running events but they themselves barely know how to run them what makes locals fun or manage the software outside of the players that show up its just store that just offers cold vibes and has space to pay and play events at your own peril they seem like a store that begrudgingly holds events because thats part of the deal of running a local game store they sure as hell dont care about how happy you are in coming even for our dutch cultural standards theres a difference between being typische cold and blunt assholes and knowing how to run a community based hobby store update at the request for more details please do not misrepresent the situaton in your reply while i was late you lied about being able to edit the events after they have started as an official bandai judge i have worked with several LGS s as a judge and in the past have assited in repairing by using TCG to allow late attendees or others who forgot to sign up to join the local fix a wrong score submission or generally recreate a store tournament i was understanding for the gundam event as perhaps they are stricter for betas but denying me entry to the one piece local that had only just paired and players were begining set up was just insult to injury furthermore you claimed i was dropped from the gundam event yet the app clearly shows me as still part of the event in the official standings so whatever reasoning you offered is already leading me to question the quality of your service anymore you are well within your right to deny me play you are correct i was late other stores are a bit more lenient and friendly but it is ultimately the TO s decision at official events if you are 5 minutes late you are dropped and theres no negotiating that im not lost on this concept strict timing needs to be adhered to ensure all rounds are played in a timely manner however the beta event has no official prizing or requirements for rounds the site and event itself state it is a casual affair no players were at risk for being robbed or slighted of any opportunity by a few minutes delay only i am affected by this decision robbing me of enjoying a new tcg the beta is meant as a nice moment for players to get together open the new tcg and discuss and learn at bigger scale events i understand being stricter but at a new test event meant to bring in more new players perhaps some lenience would go a long way i know i would have appreicated it as i had taken a half day and left work as soon as i could for this given i cannot normally go to play card games at 1300 on a friday and arriving at 1303 was the best i could do you didnt want to talk to me then so im not sure i want to talk with you anymore about it whats done is done and i dont think anything that can be said will change the events of today given all of this i will have to deny your request that i come by the store to discuss it further i will i suspect to your pleasure not be coming by again as i do not feel welcome there especially for this as i do not believe its worth any more time effort and stress to further discuss this awful experience