Anastasiabeverlyhills Reviews

Amazing amazing amazing customer

I received a product that was damaged and the customer service team helped me with my problem They were very prompt and resolved my problem quickly I have used their products before and love them It is even more reassuring that I m spending my money with a good company based on my recent experience with customer service

I recently came across Anastasia

Amazing amazing amazing customer service Both times in a row my pallets came broken well both times they are being replaced and right away I am very pleased with how fast they respond and how quick to fix the problem Thank you

SO HAPPY

I recently came across Anastasia beverly hills makeup Ever since I have been hooked It s a plus since it s vegan One of my eyeshadow pallets came in damaged Which I could tell it was the fault from fed ex Very quickly I contacted Anastasia beverly hills that s when they sent out a replacement right away They are so kind I their company

Great products with FAST shipping

SO HAPPY I had a hard time finding a beautiful highlighter and blush but i found it It also stays on my face an entire day I have the ICED highlighter and the stick blush

Amazing Customer Service

I already knew I loved the brush I ordered which is why I ordered 3 more recently If you need great small buffing brush pro brush A30 is THEE best The 2nd best thing about this order was that it took 3 days to get to me from the time I ordered I was shocked the only orders I ever receive that quickly are Amazon I didn t have to pay for expedited shipping either Will certainly be ordering straight from ABH instead of Sephora or Ulta

Excellent customer service

First foremost my order came within days of being placed during Black Friday sales so I was excited when it arrived Everything in the first box arrived perfect no issues at all however the second one came with a damaged palette I reached out to customer service this morning within an hour I received an amazing resolution a new palette on the way This is how customer service should handle things

Excellent resolution

My palette arrived shattered but I swear less than 10 minutes after I sent my email they had a replacement on the way to me EASILY the BEST customer service I have EVER experienced I usually order their products through Ulta but I ll be buying directly through ABH from now on

Today I received my order in the mail

Today I received my order in the mail and few items were missing I reached out and emailed Anastasia about my order and within minutes i got a response that their fulfillment team is already on it and will be sending me the missing items in the order Though I didn t receive a few items this whole experience turned it right around I was so surprised how easy and painless that was to get my order corrected Usually you have to go through a whole process and it can be a whole inconvenience but not today I am so pleased and wowed by their customer service