Ancestry Reviews

Everything went very well and Ancestry

Everything went very well and Ancestry is very helpful in terms of how it communicates and helps clients to expand their knowledge about their family connections It s early days but thanks to the service they offer I am now on the journey to learn more about my ancestors

Everything Ancestry promised came to

Everything Ancestry promised came to fruition Easy to use constant update on the progress of the DNA test and result delivered within time scale

Excellent communication

Ancestry kept me informed of my test s progress from start to finish with weekly updates Communication was excellent throughout and I got my results two weeks ahead of the predicted date they were well laid out and easy to understand in their relevant sections Would highly recommend Ancestry DNA

My contact with agent Ricardo today was superb

My contact with agent Ricardo today was excellent and matters were totally resolved As a 62 year old disabled Stoke survivor my communications skills and aphasias are not good and Ricardo ewas very patient with me

DNA Test Purchase and Management

My request for a DNA test went through very smoothly and the Support Articles provided by Ancestry advising about what can be done after the test results are available helped me achieve my aims successfully Ancestry s Support Site is very useful when located so it would help if it was given more up-front prominence

1st for Genealogy

When you get stuck with a problem they are very patient Also it s a very comprehensive programme we d be lost without it 1

Family history

I ve been tracing family on ancestry since about 2000 I highly recommend them I ve found family around the world and now I ve done DNA I still working through the results so give it ago you ve nothing to lose and every thing to gain All the bestViv

I was the last hope for Norman

I was the last hope for Norman aged 76 He had been brought up in a happy home married with a family of his own one day over lunch it was suggested that his brother took a DNA test and Norman started to put two and two together It wasnt adding up so decided to contact Marc in the States to ask for his help as he is an expert in finding DNA connections With information available a grand daughter of the family was contacted She methodically contact all 13 direct decendants of the family and nothing came up as a result of DNA testing I was the only one left daughter of one of the family of 14 children Now at 82 years old did I want to know more about the family For the person now known as Norman It was his only chance to find his Bi-logical father so I took the test Several weeks later came the result He is connected by a 100 test result He s my HALF BROTHER

This was my first complaint during the past 13 Years

This was my first complaint during my 13 years bein a Member of Ancestry com I was delighted at the most timely and efficient service and support that I received Jim O Donoghue DUBLIN

The Staff are so nice and helpful and

The Staff are so nice and helpful and take time to explain Good service every time I never feel like I am pressured to hurry along They are extremely knowledgeable and friendly I like this Company very much it always resolves my problems with great results Also a very caring company i feel valued as a customer