Andersoncaravansales Reviews

Steer clear

Steer clear Absolute cowboy Now under a section 75 with my credit card company due to the amount of faults Check google reviews for yourself

Lost 5000 pounds on a camper we had for 8 days

On the 24th of June my wife and I purchased a campervan being sold by Anderson Motorhomes The campervan was priced at 60000 Mr Anderson offered 20000 part exchange for our campervan leaving a balance of 40000 Before paying a deposit of 2000 Mr Kevin Anderson assured us that there was no issue in us importing the camper into the Republic of Ireland that things were the same as before because of the Northern Ireland protocol I explained to Mr Anderson that there would be a delay in being able to complete the purchase because I was organising my personal pension annuity Mr Anderson said that wasn t a problem as long as I kept him informed When we got home I checked what was the position and became concerned that it may be liable for VAT 23 My wife and I went back to Mr Anderson on the 30th June and raised this with him he again said there was no issue with importing the campervan and that he would check what was required and supply the documentation confirming the campervan had entered Northern Ireland before 31st Dec 20 At that we accepted Mr Anderson s assurances On the 10th August I emailed Mr Anderson letting him know about the delays and asked him to confirm the documentation was in place for us to import the campervan without being liable for VAT he confirmed he had a purchase invoice showing the campervan entered Northern Ireland before December 31st 2020 It took until 25th August for me to receive the pension payment I collected the campervan on the 28th August paying the balance of 38000 Mr Anderson gave me a copy of a purchase invoice made out on his own paperwork assuring me that it was all that was required On inquiring with and showing the purchase invoice supplied to the NCT who deal with importing vehicles into the republic which took several days to get an answer I was told they also required a copy of the ferry ticket showing the arrival date I contacted Mr Anderson but he wasn t able to supply the ticket I asked him to refund our money and return our campervan to which he said he had sold our campervan that morning I told him he had left us with a camper we couldn t register in the North and couldn t afford to import into the Republic it would have been around 30 000 in VAT VRT he said to give him a couple of days About 10 minutes later Mr Anderson phone me back saying that he had spoken to the person who had purchased our campervan explained the situation and had cancelled the sale Mr Anderson said he would take back the campervan but would retain 5000 because of his loss of profit We felt we were left with very little time and had no other chose but to agree I returned the campervan to Anderson s on the 8th September he wasn t there I emailed Mr Anderson regarding the returning of the campervan saying that although I apricated that he had held the campervan he was selling us for a couple of months but that the only reason we had returned the campervan was because he didn t supply the necessary documentation as promised and therefore it was unreasonable to retain the 5000 Mr Anderson didn t acknowledge my email I sent him a second email and posted a letter which he has also ignored I regret the day I ever set foot on Mr Anderson s premises and would recommend driving past be warned if you do decide to deal with Anderson s Take nothing he says on trust get everything in writing

Drove 450km to view a motorhome which

Drove 450km to view a motorhome which Kevin told me over the phone was 100 When I got there checked motorhome saw some damp on walls Checked with my damp meter which was 48 Kevin then shouted at me to get into my car and leave presumably because i had exposed his lies about the condition of the motorhome Dont go near this garage he s a conman

This is a business to stear clear of

This is a business to steer clear of Awful attitude to customers after he had taken money Swears and orders you not to come back if you have a warranty issue Kevin is this really the way you want to show your son how to run a business

Buyers Beware

Buyers BewareI had the misfortune to purchase a camper van from this business on January 2022 for 35 500 When we visited the premises a week before Kevin Anderson led us to believe that the vehicle was in good condition and fully serviced As the stated price was in line with similar vehicles sold in the UK in or around that time I paid a deposit and completed the purchase of the vehicle a week later when he would have had time to prepare the vehicle When purchasing the vehicle he informed me that there was a 3-month warranty with the vehicle and if there were any problems to come back to him When I was driving the vehicle from Limavady to my home some 70 miles I became concerned that the window washer fluid reservoir was empty in what I was told was a recently serviced vehicle The vehicle had also not been properly cleaned Because of these concerns I asked a trusted garage to check the vehicle and they reported that despite Anderson s assurances the vehicle had not been serviced in a long time and that the engine was almost empty of oil Without informing him of the reputable garage s report I contacted Anderson and asked him directly if he had the vehicle serviced and he insisted that it had I subsequently asked him to take the vehicle back and he refused but invited me to allow him to sell it for me When I read the reviews by previous customers I realised the type of individual I was dealing with and decided not to accept his invitation Because of my growing concerns I decided to also have a habitation check carried out on the vehicle by an accredited company before taking the matter further As there was a waiting list for appointments this check could not be carried out until April within the warranty period During this time the vehicle was not used and was stored under cover The habitation check revealed several issues including safety issues related to gas but of most concern was that the Camper van was structurally badly affected by damp to a degree that major corrective and expensive work costing more than 8K will have to be carried out Some expert opinions were that the vehicle should not have been sold in this condition and if it was the buyer should have been made aware of it before completing the purchase As the Camper van dealer who allegedly serviced and checked the vehicle Anderson must have been aware that he was selling a defective product and in my opinion was deliberately deceiving the buyer Anderson presents as an affable and friendly individual when initially conducting business but prospective buyers should exercise extreme caution in doing business with him My experience confirmed by reputable dealers was that having an expert examine the condition of any vehicle purchased from him before completing the purchase would be advised In every case all these professional accredited companies expressed no surprised that he was the vendor in fact one actually guessed it was him unprompted Based on my experience with Anderson Camper vans I would respectfully advise any prospective buyer to exercise extreme caution in dealing with this man and if I had known then what I have since learned about him I would have given this company a very wide birth

Awful man

Awful man Rude Cowboy Steer clear You have been warned

AVOID

Very nice man till he gets your money doesn t keep his service and replacement promises make sure these are carried out before you pay any money very rude and ignorant when you phone he hangs up STAY CLEAR

BUYER BEWARE

Don t really know why this guy is in this business at all No customer skills rude and arrogant Was viewing motorhomes when who I presumed to be the owner approached me Went into particular motorhome first thing I noticed was just inside door floor was very springy and spongey could feel covering leaving the floor he told be would be alright in a couple of months Was put of at this stage as it was quite obvious something not quite right with floor My wife mentioned would need a bit of work He said what do you mean Was pointed out a lot of cleaning and the front driver seats needed re upholstered grubby tattered and threadbare Said why would you up do that go to sell it again other people wouldn t like it Asked what we had before was told a 2008 caravan which we just sold in excellent condition He said I m sure it was I m always told that This will be sold in a couple of weeks and stormed out of the motorhome To sum up not a nice experience very unpleasant individual once he got the feedback of what we didn t like about the motorhome and wouldn t consider buying Motorhome over priced for the condition and mileage

Worst experience ever

Worst experience ever Kevin is a real jekyll and hyde can be so nice when trying to sell to you but as soon as he gets your money he is the most vile excuse of a human ever Showed my husband a load of stuff that would come with the motorhome but we never got any of it Told us it had recently been serviced and a new timing belt fitted Thankfully we left it in for the once over before going aboard as it turned out Kevin had lied it hadn t been serviced and the timing belt badly needed changed Went to open the overcab bed window and the whole window came off Turned out Kevin had swapped 2 of the windows out so we had to replace them with the right windows We ended up having to spend about 1000 within the first month of having the motorhome Kevin didn t want to know about any problems and the language name calling and abuse I had to take from him was horrible I honestly don t know how this man is still in business as everywhere you read about him it s just the same story over and over about how nasty he is