Anglianwater Reviews

Great experience

Tom made the experience of setting up a new home account so simple via Whatsapp Feeling confident going forward with Anglian Water that if there are any issues they will be sorted

Great experience using WhatsApp

Kathryn who I spoke to on WhatsApp was super friendly and helpful with resolving my issue Really quick to respond and went the extra mile to make sure I was happy

Great customer service by AW

I had a billing issue and was highly satisfied with its resolution and the customer service provided by a couple of staff I corresponded with A very positive experience

I found contact with the team easily

I found contact with the team easily acheivable and efficient they were polite and dealt with the inquiry politely and quickly special thanks to Molly on their live chat team Thanks again

I Was contacted about a refund

I Was contacted about a refund logged into my account and started a WhatsApp chat Within minutes I was contacted back had the refund sorted and returned straight away Great easy friendly service

Kathryn was brilliant she explained

Kathryn was brilliant she explained everything I needed to do and was very quick to reply well done on the WhatsApp way of communicating more companies should follow suit

Using What s App was perfect

Using What s App was perfect I was able to upload documents needed and lots better to communicate through Everything I needed addressing was addressed and sorted Thank you

Such good customer service

Such good customer service Being able to WhatsApp their team is so handy and Helen was fantastic Thanks for all the help and advice