Angustimbercabins Reviews

DO NOT TRUST

DO NOT TRUST Angus Timber Cabins run by a lady called Charlene Scott They act as a middleman for a manufacturer in Eastern Europe We ordered two units from them at a cost of 36 000 On order they wanted 100 of the payment up front I offered 50 and the balance to be provided on delivery When making the final balance payment my accounts team made a mistake and paid for the balance twice Meaning we had overpaid by 18k We made Charlene aware immediately She told us she didn t have access to her bank accounts to confirm the overpayment and that her accounts person was away on holiday for 3 weeks and IF on her return she confirmed the over payment she would return the money 3 weeks passed and she eventually confirmed the overpayment but a further 2 weeks on and we are yet to be repaid any of the money we sent in error We have now instructed lawyers to recover the money Note Angus Timbers has disabled the ability to leave reviews for their organisation on Google and they have disabled the ability to leave reviews on Facebook and their business is set up as a personal account now on FB I suspect I m not the only one who is frustrated with this company The sheds were ordered and the deposits paid on the 10th July 2024 They were supposed to arrive first week in September 24 but eventually arrived on the 15th October 24 We were always chasing Charlene for updates The sheds have taken two skilled carpenters two and half weeks to assemble and the instructions are poor Would I buy this product or use this company again Re the product you get what you pay for but I think next time I would use one of the UK companies that builds something similar and installs them as well They are about 30 more expensive than this Eastern European fabricator I will never use Angus Timbers again they can t be trusted and they have caused a load of unnecessary stress and worry re the over payment and now I have the legal costs to get our money returned Update as of 13 11Still no sight of the money being returned just excuses Update as 9 1 2025Charlene has ignored our requests for payment and ignored legal letters so now we have cost and hassle of legal proceedings